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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
3/5

2014-02-16

"The burnt handle was a strong enough smell to mess with cooking. I replaced it with my own handle. Not a problem for myself, but not everyone can do this. The pungent burnt wood ...fire hardened handles should be part of the description if a knife falls into this category. I first tried sanding and oiling the handle without success. It can't be easily covered ..the strong aroma. Replacement gave me a chance to improve the shape and balance to my fit preferences ..a positive in the end. Great blade if not the prettiest. The blade deserves 4.5 stars. "

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Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2014-02-16

"Great service, loved the knives and plan to buy from them again."


Verified
5/5

2014-02-16

"My knives arrived promptly and as ordered, as always. "


Verified
5/5

2014-02-16

"Knives were delivered promptly and just as described. Highly reccomend!"


Verified
5/5

2014-02-16

"As always, the shopping experience at Chef Knives to Go was excellent. Fast, free shipping, great website description of the product, and the confidence instilled it me because I know that if there are any problems the good people at Chef Knives to Go will help me work it out. michaelm"


Verified
5/5

2014-02-16

"Ordered as a Christmas gift the delivery was quick and the quality was very good."


Verified
5/5

2014-02-16

"Great advice on making my selection and crazy fast shipping. "


Verified
5/5

2014-02-16

"the knife I bought was of high quality as described"


Verified
5/5

2014-02-16

"The service was super fast and everyone involved with the business is so easy to deal with!"


Verified
5/5

2014-02-16

"best online store in there class! above and beyond service anytime you need it! repeat customer and I don't mean once or twice lol.."


Verified
5/5

2014-02-16

"Fast shipping and the best price on a hard to find Japanese chef's knife. Great experience."


Verified
5/5

2014-02-16

"Fast delivery and what a great knife. Would buy from them in a heart beat "


Verified
2/5

2014-02-16

"found item much cheaper elsewhere. looking for price break or coupon from vendor. not going to happen. buyer beware though, my own mistake."


Verified
5/5

2014-02-16

"Excellent customer service, great product value. Mark and Susan are great!"


Verified
5/5

2014-02-16

"Given as a gift to my son. Loves them!"