"My experience with Chef's Resource was unbelieveable. I requested my items and received confirmation right away. also was notified when shipped with tracking number. My delivery was in three days. Unbelieveble! All my items were in good order. I will be happy to recommend you to any one! Marion Hogue."

"Not good. The site accepted my order, then I got an email saying one of the items was not available. When I finally talked to someone at Chef's Resource, it turned out that all three items that the site indicted were in stock were not available. I rechecked the site and, sure enough, all three items were still marked as "In Stock." I was further told that they just submitted a resupply order for the knives I wanted to purchase and that they would not be available until 2012 sometime."

"Great service...no problem."

"I placed my order and an item was backordered I was notified right away and given a new delivery date immediately. Very helpful and very friendly.

Thanks Marie Franco"

"I was initially frustrated with how to "continue shopping" & ended up with two orders. My grumbly email was immediately and politely answered and my orders combined to save trees & extra shipping expense. Delivery was very fast and I am truely thrilled with the products. Both customer service and the products receive an A+ in my book. "

"The site offers a great selection of tools and kitchenwares, with prices that are very competitive.
The items that I had ordered arrived in perfect condition. It was a pleasure to order from them. Highly recommend this company."

"I was very please how quickly the product came after ordering on line. I look forward to using this week. I know we will have many pleasant evenings introducing The Raclette cooking experience to our friends and neighbors. J Welch"

"I am total dissatisfied with my experience with Chef's Resource. I order and item AB0800 Clear Acrylic Knife Block – KA (order number 285692) and there was a message sent on 10/1811 saying that the item is on backorder and will available on or about 10/28/2011. It is now 11/4/2011 and I have sent 2 E-mails to Lee Jarrard for status and he has yet to respond. Poor Customer Service and no Customer Care."

"
It was truly wonderful to be able to scroll through the merchandise I was looking for at Chef"s Resource, click on the items I wanted, save to my cart then check out by just providing my shipping and billing addresses and mode of payment. That's it! Nothing else was required. No password, favorite restaurant, mother's maiden name, or any other types of jumping through hoops. My merchandise arrived within a week with no problems. Other companies should take lessons. "

"I was very pleased with the service I received from Chef's Resource. I purchased the Frying Pan for my son's Birthday gift. It arrived on time and in perfect condition. "

"Buyers Beware. After reading nothing but good reviews, I was a bit surprised to be treated so poorly. They indicate on their website that, “We stock all Shun kitchen cutlery and ship same/next business day.” This is a load of B.S. after ordering my knives, a few days had gone by and I still never received any conformation. I called and was indicated that they were on back-order. Nowhere on their website does it indicate this. I have seen websites half as legit as Chef’s Resource showing more information on product statuses. I ordered the knives on Tue Sep 6, and they told me they would be back-ordered till Fri Sep 16. It would then take another 4-5days to ship to location. Needless to say the knives never came on said date. This is completely unacceptable. I finally received my knives today Wed Nov 2… ALMOST 2 MONTHS LATER!!!! I asked if there was anything they could do for me putting me at this in convenience and they sternly stated NO! You would think at the very least they would upgrade my shipping for free to save face, but the answer is NO once again. WILL NOT BE RETURNING! VERY DISPLEASED! "

"I loved the 3 butter dishes by le crueset because of the button at the top to lift the lid, plus the quality of the product. My order came quick and on time!"

"My King Cubes came in a timely manner and they were exactly as advertised. We are very happy with the service and the product. I will not hesitate to order from Chef's Resource in the future."

"OK,BUT DID NOT RECIEVE SPREADER."

"Chef's Resource is my first and last stop when shopping for high quality kitchen items that I can not find locally. I live in a rural area so most of my purchases are done online. Chef's Resource consistently goes above my shopping expectations. I get fast communication, quick shipping and great customer service. Chef's Resource sets The Standard that other online retailers should strive for!"