"The shopping online, the variety offered and prompt shipping were all excellent. "
"They were very helpful and the price was great. I was looking for a bridal shower gift and the price was significantly lower than at the major dept store where she was registered. The item had just posted on the website and I was having trouble ordering it. I called and they took my order by phone and received free shipping! "
"Hi, as you know, I buy from Argentina and you shipped to a friend of mine in Miami.
I bought three cerámic Knives from Kyocera, and a Y peeler, you also send me a free bamboo cutting board.
The problem was that you send two white Knives and one black Knife, Actually you solve my problem by sending me the correct white Knife.
Thanks for your atention , and looking foward to buy again from you.
I am very happy with your attention,
Saludos desde Argentina de Norberto "
"So far I am pleased with the transparency shown by Chef's Resource in contacting me soon after I ordered my item to let me know that their supplier was reportedly unable to ship the item to Chef's Resource until a certain date about two weeks downstream. Recognizing that such a shipping delay might be a deal breaker for me, Chef's Resource offered me the chance to cancel my order if I wished to shop for the item elsewhere. Wishing to reward their transparency in this transaction, I told Chef's Resource that I would be okay with the delayed shipment of the item I purchased from them."
"Update: I sent an e-mail to them today and posted the original posting ealier. I received a reply to the e-mail that they were sending out the first part of my order but they still have not received the missing item from the manufacturer. We will see and I will update later.
CAUTION...CAUTION...CAUTION
Very polite but they held up my entire order because 1 item was not in their warehouse and they didn't expect if for 10 days. Why wouldn't you send out what you have and then in 10 days send the backordered items like almost every other company in the country??
Their in-house policies are irrelevant when it comes to good customer service. I wish I could tell you about the products or something else but today is July 26, 2011, the order was placed July 10, 2011 and I still don't have any products but they took my money 16 days ago!!!
Don't think I will ever order from them again and warn everyone to beware!!!!!!!!!!!!!"
"Overall, a very smooth experience. - quick, good price, excellent product."
"My latest purchase from "Chef's Resource" has been my third experience with this company. As in previous times, I was impressed by their professionalism, promptness of delivery of the purchased items, and the quality of their merchandise. The company also follows up with the level of your satisfaction with the transaction. Their e-mails keep one informed about their latest stock and sales.
I have to say, in all honesty, I shall always go to their web side for my kitchen purchases."
"Waiting for my product to arrive."
"I always trust Chef's Resource. Everything comes on time, emails are always sent telling me when things are arriving. And of course, the items are wonderful!
I love the different colored knives to color code their uses in the kitchen- one for meat, one for vegetables, etc. And most of all, when my husband wanted a really good electric tea kettle I found the one I wanted here- we love the one we got- it has two settings- for green tea and black tea.Good sale and free shipping!"
"This is my second time purchasing from Chef's Resource. They had cancelled my order without any notice via e-mail. Untill I checked out from the status of my order, there was no reason stated. I am disappointed."
"I've told every one I know about Chef's Resourse; there less expensive than other retailers, and the quality of their products are unbeatable. I even requested for my order to be shipped via regular ground, and I received it within two days. Chef's Resourse was so prompt in confirming my order, within in minutes I received an email from them so I will definitely continue to order from Chef's Resource. I just love their products!!"
"I love the measuring bowls, they're colorful and very useful wayto use because of the way they are made. "
"Chef Resource has everything that i need it, except for one item that didnt get shipped but other than that they provided with the information and respond that i need it to hear, I've order a few items and something happened to in the process, they email me to tell me that they had shipped the items and that ill be receiving it in a few days.
Thank you very much, Chef's Resource
Romel Castejon"
"Great! quick fast shipping. Wonderful thank you!"
"Product ordered was back ordered although website did not say so. Was notified the next day by Chef's Resource, and when I emailed to cancel, they said it was due in about 10 days, Will see if that is true or not...."