ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2011-06-20

"The service on Chef's Resource really was outstanding. I needed to have the VeggieChop by Friday. I ordered it on Sunday. I paid for 3 day delivery and told them that if for any reason my order couldn't reach me by Friday I wanted to cancel. I followed with a phone call to the company on Monday, left a message and was called back very quickly. I was assured that it would be sent on time for my required delivery date. I then received an e-mail that the product had been sent. I was well taken care of and I appreciate that. Chef's Resource gets an A+ for customer service from me. Thank you. Beverly"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-06-19

"its a pretty good source or whatever stuff you have in mind. as for me living and working in a far flung place where malls are accessible, so the and only way is to go online on my favourite site, amazon.ca :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-06-19

"Merchandise was easy to locate, price was good, and order was shipped and received quickly. Excellent service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-06-18

"Overall, I had an excellent experience with the Chef's Resource. I was provided a tracking number and the products arrived on time, undamaged, and most importantly, I received the correct items I ordered (no bait and switches, no substitutions, no copies/fake or reproductions). The web site was easy to navigate and the telephone customer support was prompt, knowledgeable, friendly, and courteous. I would not hesitate to use this online retailer again and look forward to my next transaction with this company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-06-17

"I found Chef's Resource to be a great site for cooking items. Good quality products at reasonable cost. I appreciated the unique products they offered. Something for everyone, from the rookie to the Executive Chef. I also found their customer service to be very friendly and helpful. I will definitely return. Bon Appetite"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-06-15

"I recently purchased Mauviel cookware from Chef's Resource as a gift for my husband. Although there are several on-line sources for Mauviel, I found the information contained on the Chef's Resource site to be extremely helpful in understanding what the different options are for this cookware. I placed my order and within a week, the package arrived. Chef's Resource free shipping offer was an added bonus! Thank you, Chef's Resource! I will be back for additional Mauviel pieces!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

4/5

2011-06-13

"We recieve our Model 130 Sharpener & Bonus Shears bundle of Chef's Choice in a very timely manor and are very happy with the order"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

1/5

2011-06-13

"I was really excited when I came across the Chef's Resource website. They had a lot of really great kitchen gadgets and I'm always on the lookout for good deals. This site seemed to have it all. I had been looking for Chef'n Switchit spatulas for a while and I found them on the site. I placed four different versions of them in my cart and went through the whole checkout process with absolutely no sign of them being low in stock, let alone low in stock. I placed my order and got the confirmation. The next day, I got an email saying that none of the items were in stock and because of that my order had been canceled. It was extremely disappointing. I was told that the items went so quickly they hadn't had time to get them off the website. This was a week ago and I just checked and the items are still on the site. Unbelievable. It seems as though they don't care enough about the excuse they gave me to even fix the problem. Pretty disappointing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-06-13

"Lowest price I could find on the Internet, including free shipping. No hassle, prompt delivery. Items were exactly as I ordered them, and very well packed. I would use Chef's Resource again"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-12

"i was pleased with the ease my order was taken and the speed which it was processed and delivered. i found the product to be quality merchandise and work well"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-06-11

"This was the first time I have shopped here. I was very impressed with the cellection of products. I ordered and have received my order. I haven't got a chance to use it yet, but am looking forward to it. I bought it mainly to use to check the temp. when I make cheeses. I bought the therm. with the probe which I think will make it much easier. specially when you can be let know when you reach the temp. you want. Thanks very much. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

4/5

2011-06-10

"Very good service and product. I'm using 10" pan for 3 years-no problems. This why I bought 12" pan."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-06-09

"Chef's Resource is a great company to work with! Shipping was fast and the spatula's are great! When I found the same item for a lower price, they honored their price match guarantee! Also, their customer service was top-notch and very quick! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-06-08

"One of the few things lost in our move last year from Portland, Oregon to Olympia, Washington, was a set of two stainless steel sink strainers for the kitchen sink. It may seem like a small thing but I went through boxes for months with an eye out for these little sink cups that made my kitchen work the way I like it - easy, clean, efficient and durable.

I started looking in kitchenware shops and stores to replace them. They were nowhere to be found and I had no idea what they were called or who made them.

Stymied, I gave up and resigned myself to never finding them again until I got a phone call from my dear mother-in-law in New York City. I had given her a mesh strainer for her sink strainer years ago that she used religiously in her little galley kitchen in her flat on West 79th St. It wore out and she needed another. I told her about this other, better collander strainer - and now armed with a fresh reason to look again I began anew to search for the long lost strainers. I love my mother-in-law, Annie, and sharing little kitchen pleasures is a happy and special bond between us.

Finally, with Annie's sink to outfit along with my own, I googled "stainless steel sink strainer" and Chef's Resource came up right on top. Excited, I zoomed into their website and without a hitch came across exactly what I had been so fervently seeking for a year! Not only was ordering one for my NYC mom-in-law and two for my double sink here in Olympia, WA as easy as one could possibly imagine, I was notified within hours that they had been shipped.

When Annie called me to say hers had arrived, she was so excited about it that she had to let me know as they headed out for theatre that evening - when what she really wanted to do was to stay home and admire her new sink strainer! As we hung up the phone, I chuckled and gazed at my new, shiny sink strainers nestled in my sink and said, "Thank you, Chef's Resource! You made my day!"
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

4/5

2011-06-07

"The knife i ordered was out of stock, so that is a strike. Everything else is great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A