ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2011-02-17

"We were excited to find our All-Clad stainless saute pan for such a good price at chef's resource. When ordered, the item was listed "in stock". After two weeks and not receiving anything, I called customer service to inquire. I was promptly called back and informed that the item was out of stock. We did finally receive our pan, however, it took 5 weeks. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-17

"This site has a lot of merchandise. Prices are good and delivery was made within 4 days of my order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-16

" I am not an professional shopper on line, I like going to the store and getting my merchandise as I am very old fashion. I was scared that my money would be taken with no knives to show for it if I ordered over the internet. I had found the knives that I wanted from a local dealer, but I was in the process of getting them one at time since they are pricey. I found no other better prices anywhere than Chef's resource and they beat out the local dealer and had free shipping. I had my knives in three business days. I am very happy with their service and price! Thanks a lot!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-16

"I really like this pan. Tried it yesterday for the first time and it was as I hoped it would be. Perfect for small ovens."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-15

"I appreciated how the items were grouped by type, I could see all of the different items and select the one best suited for my needs without hunting all over the site.
Nice clear pictures and good descriptions.
I would wish that the free shipping on larger value orders was extended to Canada as well, I would probably order more items in the future if it was.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-14

"Great place to shop - lots of choices and lots of detail on what the items are, so there is no disappointment or surprise when your order arrives. I liked the free shipping and the service was fast too. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-13

"Very good quality products love love love them. Good service and items showed up in a timely fashion. I would recommend everyone I know to use your site."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-11

"Good price, fast and free delivery and they had the color I wanted that was not available in any store. I am very happy with my purchase."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-10

"I use Chef's Resource for most of my cooking tools and have ordered from them many times.
The website is fast to load, easy to understand and navigate.
The everyday prices are as low or lower than you will find at any brick and mortor retail source or on line for that matter and the sales prices are even better.
Service is beyond compare and in the event of an issue with your order you are promptly notified with the status and in my one instance was offered several options so relove the matter immediatly
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-02-09

"Well, I placed my order and all seemed to be going well until I received an email saying that the item I wanted would be delayed. I was invited to either wait and receive it when it came in from the vendor, or cancel my order. I asked when the item might be received and this took a couple of days to hear back from them. However, once they told me when it would arrive (too late for the birthday), I was able to quickly cancel it and purchase elsewhere. They seemed pretty on top of things and I have no doubt that they would have sent it in a timely fashion if it were in stock. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-08

"I am exceptionally pleased with Chef's Resource for the value/price, ease of ordering, shipping timeframe and handling. I'll definitely shop with them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-08

"It was really great to find Chef's Resource online. They had a great selection of high quality knives to choose from, one of which I bought. Their price match feature on their site is also really great as well. The shipping was fast; it only took a couple of days for my knife to arrive. They also communicate with you very quickly. Within minutes of filling out their price match form I received an e-mail saying they'd do the price match. I've recommended Chef's Resource to a couple of other culinary students already, and I'll continue to recommend them. I'm sure I'll be doing business with them again in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-07

"I was very impressed with how easy it was to make my order and how quickly it came in. I haven't gotten a chance to use it yet, but plan to make recipe of focacia bread tomorrow. Thank you for making it easy to order online. - mary"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-06

"very good prices on every item. web site is extremely easy to navigate, and searches are concise and to the point. will definitely use chefs resource again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-06

"Very easy to navigate the site and place an order. While my order has not arrived yet (too soon). I know that the products I ordered are some of the very best and that Chef's Resource will be a place I will come back to again and again to order more of the same. Looking forward to receiving my items and using them in my kitchen. So far it has been a very good experience and I recommend others to shop here as well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A