ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-05-03

"This was my first time buying from Chef's Resource, and I was very pleased. I will be shopping here again when I need something else for my kitchen. The customer service was excellent. Emails were answered promptly, and shipping was fast. A pleasure to do business with!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-30

"Excellent selection of products, reasonably priced. Will definitely shop here again, and recommend this site to my friends. Shipping was prompt, I received the product sooner than promised."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-29

"Ordered a Kuhn-Ricon pressure cooker. It took a few days for it to arrive, but the box was well packed and it all arrived fine. I'll come back to this site again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-04-28

"THe products are amazing and exactly what I was looking for!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-27

"Easy use of the website was a major plus. I found everything that I was looking for."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-24

"We bought an induction oven, obsoleting our pots and pans. Then my wife decided that the first order of business is to get a crepe pan. She searched the internet and found that the Staub crepe pan can be bought at Chef's resources. She told me to go to the website and I proceeded to order the pan. In less than a week we received it (much faster than another pot ordered from another website). Very satisfied with the service. Of course Staub pans are not cheap... "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-21

"Product I wanted was in stock and shipped immediately. I had it so quick that it made more sense to order line than to drive around and try to find the item."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-21

"Hi this is Carol,this is a wonderfull company to deal with,i ordered 2 lecresuet skillets one was in stock the other one was backordered. When I call chefs resource they were very helpful as to let me know when the backordered item would be shipped.
These people are pleasant and nice to deal with I would surely order from them again and highly recommend this retailer. Thanks
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-18

"I purchased a 16.5 quart Cast Aluminum Roaster. Completely satisfied with the product. Received it promptly, within three days as promised. Couldn't wait to use it; so I prepared cabbage for a pot-luck supper at church. Everyone raved about it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-16

"I wasn't sure what to expect but was very pleasantly surprised. I not only received a great Le Creuset pot but a free stock pot as well. Both, excellent quality and fast shipping. Both items were well packed and received in perfect condition. I will consider Chef's Resource for future needs. Thank you for a very positive buying experience."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-04-12

"Good site easy to navigate. Good products, good pricing. I was disappointed that I was not informed that a product that was listed as "in stock" on the website was backordered and holding up my order. When I spoke to customer service, my only options were to drop the item on backorder or wait 2-3 weeks for it to arrive before they would ship my order. Since the backorder item was a DVD, I decided to drop it in order to get what I really wanted, my knifes. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-04-12

"Great products, good prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-04-07

"Received my items EXTREMELY FAST!! I was surprised how quickly they arrived, with only the "regular delivery" method. They were what I expected with the exception of a "made in China" tag on two of the items that the site listed as "Made In USA". (Which is what had prompted me to purchase them.)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-02

"ordered online no problems at all. site easy to navigate an find what your looking for.my order was shipped that day and i got it 3 or 4 days later in. overall great experince."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2011-03-30

"I ordered a 2 qt. All-Clad sauce pan on 2/20 for our son's birthday the end of the month. After checking the order status for several days I called and was told that the pan was not in stock. When I asked why that information was not on their website I was told that they had no way of tracking inventory for their on-line ordering system. Obviously, I missed getting the present to our son on his birthday. In fact, he got it 3 weeks after his birthday. I have read other reviews of this company that stated that people got a notification if the product was not in stock and they were able to make other arrangements. I received no such notification until I called, at which time I did not have enough time to make other arrangements. The price was the best I could find and my son is elated with the gift. However, if I use this company again, I will call before ordering to verify that the product is in stock. Frankly, I find it incredulous that they do not have their inventory computerized."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A