"First time online order. I ordered two pairs of jeans. Instead of the jeans, I received a dress in a completely different size. Contacted Chico's immediately. Was told the jeans were sold out and I'd receive a refund and instructed me to return the dress. Rep did not even apologize until I said something about the inconvenience. Just a disappointing experience on all fronts. Won't order from them again. "
"Chico’s no iron shirts are wonderful! I wear nothing but iron free shirts. Always crisp and neat looking!"
"I purchased a great v-neck cotton sleeveless top, and love the fit, fabric & style. The denim shorts though were a disappointment. The style advertisized as sliming is not what is pictured. It is a poor, sloppy fit, and is not quality construction. The shipping and packaging was just right. So good and not good experience."
"I had a complicated return and gal Hemingway mr did everything to help and resolve it. I really appreciate that dedication to good service !!"
"Shopping in person and online was easy and comfortable."
"Lots of style, color and always great sales staff ! In fact, my go to gal has been there 21 years and she is always ready to assist me and others ! "
"I have shopped at Chico’s for 20 plus years. I can always find something I love and that fits perfectly. Shipping is always prompt. Can’t recommend Chico’s enough!"
"I love the sizing stays accurate. I love the fabrics are always soft and last forever.
Only a rare occasion have I gone to the store or scrolled the catalog and not found something I can't live without. I began wearing Chico's in my early 40's and I'm not almost 80 yr old..............that should say it all. "
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Good quality clothes. Good customer service."
"I had never shopped online at Chico's before, but felt confident because of having shopped in store for so many years. I knew the quality and sizing of the merchandise. Everything was delivered promptly and safely . Everything was as described in the verbiage. I don't live that close to a store since we moved to a small town, so online shopping is the way for me!"
" The items I ordered turned out to be really nice . I did have a small clinch with one thing and customer service rectified it immediately. "
"Love the feel of this top. But wish the sleeves were not so tight also love the V neck.
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"I love Chico’s! Everyone’s so nice and helpful and I always find something I want to bring home with me. "
"Everything was perfect from start to finish and the experience was quick, easy and painless. I wish all websites were like Chico’s website.
The shorts were stylish, the linen lovely and crisp and the colors are yummy. I now have every color. Thank you, Chico’s."
"Ordered on line....delivery was quick"