"Excellent customer service today."
"Always great service and great products! Love how the clothes fit just perfectly!
"
"Why is it taking you ages to make a refund for a return?
Im taking my business elsewhere ... "
"Your return company DHL after 4 days of calling has still not picked up my return. I am a cancer patient and spend a lot of time at the hospital getting treatment. This is disgusting They are suppose to come tomorrow after 2 . We will believe it when we see it."
"I can’t say enough about the quality and consistency I get from Chico’s! Their customer service and staff are extremely helpful and always get it done! A boutique with great quality, consistent sizes and fabulous style, all with fantastic customer service! Will be shopping here for years to come! "
"I have been a Chico’s shopper for over 30 years. Having lived From the Deep South to the Pacific Northwest, as far as Alaska, I found myself in some locations where a Chico’s store was not available. That’s when I learned to enjoy shopping online. Whether in-house or online shopping, I have always been pleased with Chico’s products, whether clothing or accessories.
I have some pieces which I have had for over 20 years, and still receive compliments when I wear them. I have recommended Chico’s to women of all ages. Their customer service is excellent. I will continue to shop there and enjoy the comfort, style, and durability of Chico’s products. I’m in for the long haul! Thank you, Chico’s!"
"Love Chico's! I have been purchasing clothes from Chico's for a number of years. As an older woman, I want to look stylish when I go out - whether it be to the grocery store or out to dinner. Love their casual and dressy choices. Chico's is my go-to store!"
"Easy to shop online. I was impressed with the quality of the item I purchased, the lining is a quality fabric as well. I love how it fits and looks on me. "
"Slow shipping. Won’t order again "
"Not good sale when you say 50% off and it looks like all is on sale."
"Clothes are lovely and hold up well to washing. Sales people are friendly and helpful. Online buying has gone smoothly."
"I am always happy with all my Chico’s purchases. In store or on line I get exactly what I expect."
"I ordered a pair of pants from Chicos and they are a perfect fit....the white material is totally awesome."
"I've always had good experiences with in-store shopping. With the quarantine, however, I started using the online shopping. The merchandise is the same quality, but I found the site to be troublesome for the following problems:
1. Once, it was advertised that if purchasing a certain amount, I would receive free shipping; but I was charged shipping. There was no way to contact on line and stores were closed at that time.
2. Every once in a while, items are shown as available "in store" only. When I try to order, I'm informed I'm ineligible. There is a store only 2 miles from me, so why would I be ineligible?
3. Sometimes an item will show certain sizes and then another time it doesn't show the same sizes. I'm not talking about when a size is no longer available and is lined through--it's no longer shown at all. Very confusing.
Again, I love the products but get very frustrated using the online site."
"Once in awhile the sizes on pants differ but fit the most part I can count on good quality and service. "