"The sizing charts were very helpful. The dress fits perfectly. Without the charts it would have been to big"
"Ordered within 3 days had merchandise!! All good"
"I’ve been going to the District for years. The employees are very informative and always ready to help. Diana and Laura are always extremely caring and thoughtful. "
"I’ve always enjoyed shopping at Chico’s boutiques, but when the COVID pandemic closed the stores I continued to shop Chico’s clothing online. It’s so easy and email notifications come with generous discounts. Orders are processed correctly and arrive quickly. When an item needs to be returned or exchanged that is also easy. "
"In store and phone conversations were great, but your website was difficult to use."
"Sent in my returns weeks ago and still waiting for my refund! When I wrote to customer service (as they suggested) to find out the scoop, I get an email that says, "Sorry, because of the pandemic, we cannot respond", which makes me wonder if they aren't just using the virus as an excuse for slow service. They also sent an email that says I can "track" my return, but when I press the link to do so, I get a message that says they can't find my tracking number!
I'm going to contact my credit card company to intervene. This seems downright wrong.
I will NEVER place an order through their website again. "
"Not impressed ! Long hold times to hear why this is taking so long."
"I only buy my clothes from Chico’s"
"Love everything about Chico’s. The colors the styles the service and even the mail order on line shopping. No place to go ( Covid) but I’m still buying. "
"I found many pretty pieces of clothing I wanted... but how can you buy when the software fails... It was impossible to complete the sales....
"
"The stylists at our store are always pleasant and helpful. "
"I have ordered for years and always received exceptional service whether purchase or return."
"I went to Chico’s during their reopening sale after the Covid outbreak and had so much fun on Tuesday that I went back on Thursday and found even more bargains. Even with masks on we had fun like we were the best girlfriends ever. Arlene helped me on Tuesday and put together some fabulous outfits suggesting the best options. She was great and she, Sarah and I had a lot of laughs to make it more enjoyable. Arlene asked me to model for Chicos and I said yes!!! More fun. So I went back in today and LeAnne helped me with more great items and stylized them with fabulous jewelry which made the outfits just pop!!! And Betty showed me a pair of linen palazzo pants that were just right with this jacket that I had been eyeing on Tuesday but was afraid it would be too short on me but it was super with the palazzo pants and a white microfiber cami. And Leanne picked out a perfect necklace earrings and bracelet which just will be so stunning. Another fun day and such bargains. Can’t wait to wear my new outfits to an outdoor restaurant and feel so special. Love my clothes and love the ladies at Chico’s, White Bear Lake. "
"Always a great experience..."
"I love Chico’s clothing, especially the unique items in the Black Tie and Travelers collections. The customer service is always excellent. I miss going into my local store but I have still been happy with my online orders - looking forward to seeing my favorite stylists when this Covid mess is over! "