"Easy to shop on line from Mexico!!
I love Chicos but in Mexico you don’t have the same nice products!!"
"Internet shopping if you know your size according to fabric content is very effective. Some size 2 and some 1.5"
"90% of my closest is from Chico’s. I love everything I have purchased."
"Love my new shorts. Pull ons with pockets"
"Whatever I order online from Chico, arrives in a-number-one form and in a
timely fashion! I am a Chico shopper for years and will continue to be. I "
"I love my purchase easy online shopping."
"My order was not delivered for just shy of 3 weeks. When I called customer service I was told a replacement would be shipped expedited with an email confirmation . That never happened!! Finally after I requested information on a missing package through the post office it finally came.
The cargo pants I ordered are great but online delivery experience was horrible!"
"It's really frustrating that the staff is not given more info about the garments. I'm between sizes -- need larger for my waist, smaller for my hips-- based on the size chart, so it's really important to get measurements of an actual garment to know which way to go. Trying to get that information took 30 min on chat, and in the end she told me to call a store, and ask them to measure the garment. What are the chances they'll have a sale item in the sizes I'm interested in? And what an imposition on sales staff. The on-line folks should be given garment dimension info. And even better, it should be available on the website, as many other vendors have it."
"Actually, shopping on line is great! I live close to a store and can make returns in person, if necessary. Shopping in store is too stressful because it is obvious the help works on commission and they tell you every single thing looks perfect on you! Even when it is obvious it does not fit or flatter your body type. If they would be more honest it would boost their sales instead of trying to get you to buy everything you try on."
"Loved all my new summer clothes - and the prices were great!!
Lynne "
"How disappointed I am. 99% of my wardrobe is Chico's. In the last year or so the quality has become terrible, sizing off, material thin and cheap, stretching, fading, shrinking...I wash everything by hand....and the prices keep going up. The last item I bought, I threw away because it was so cheap and unflattering....final sale, so I couldn't return it. The last two mail catalogues went in the garbage after reading, the styles were unflattering and overpriced. I live in a gated community of former Chico's loyalists. At a recent gathering everyone agreed..."Chico's has slipped and we're not buying.""
"Love the Girlfriend crop jeans I just purchased. They shipped promptly and were exactly what I wanted, color, style, and fit. "
"I like the styles. They are a little bit different than commonplace items."
"I love Chico’s because their close fit me well and sales personnel are great"
"Dissatisfied with quality and the fit was not as it appeared on-line"