"Product availability on most items. Customer service helpful to describe size difference between petite and regular. Loved the special discounts and free returns. Delivery of order absent of delay. "
"I love the clothes that I ordered. They fit beautifully, washed and dryer perfectly."
"I had to hire three people to help me delete the emails I received (two died from finger related injuries from pushing the delete button) and now I’m in the middle of filing bankruptcy due to the expenditure of providing medical insurance."
"My go to store. Don’t have time to run around trying other stores or to weed through endless racks at department stores."
"I was sent incorrect product"
"I am still waiting on my order to be delivered. "
"I am happy with the sizing and the quality of the items I purchased from Chico."
"I feel the clothing is stylish without me looking like I shopped in the junior department. Even older women like to be stylish looking."
"Still waiting for my second Tee to join the myriad of others in my closet."
"I ordered white crops a month ago along with a top. I got the top but you back ordered the crops and you keep advertising them. Why?"
"Package came in a short amount of time. Let it sit after spraying fir virus. Dress was too large. Not sure how to return it for smaller size
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"So happy to see my favorite Chico's Store open again! I went in yesterday and saw an array of new products with a friendly sales associate and two managers welcoming and ready to help me. All precautions were taken, with facial masks for them and also provided for customers, to social distancing, to sanitized fitting rooms, to steaming clothes I tried on before putting them back on the sale's floor. I felt safe and yet extremely relaxed with the atmosphere. Thanks for being professional, careful, and still enthusiastic for me and others. Mary Ann"
"I LOVE CHICOS!!!!’ Clothes are great, fit well and wear well. Love styles and colors. Have been shopping there for years. Never disappointed in anything I’ve bought there.sales are fantastic and passport members get break! Chico’s helps you to be able to shop and by great clothes.thanks for being a great store. My favorite store."
"I have had no problems with the Chico's clothing, with the quality, the style, & the price. They cost more than some but a lot less than others & but they are constantly running sales. I don't think I've ever paid full price. You cannot beat the boutiques for personal service and style advice and I love the new style ideas online. However I gave them a 4 rather than a 5 because of the online performance which was so important while the stores were closed. They advertised so many things months before they were available that it was hard to buy an entire outfit & get it delivered at once. When I had to return something, which I did on April 18th, Chicos has yet to return the money to me & it has been 1 month today. I have had two pairs of shoes returned & the money refunded from Marmi's since that time. This is intolerable! So while their clothes are great unless you know your Chico's size - and their sizing is different from every other store - or you have money to waste - you better wait until the stores reopen - then it is a great place to shop!!"
"Always easy. Great products I reorder or buy every year. "