ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2020-10-26

Not Satisfied

"The three items I purchased didn’t agree with me. On two of the tops I didn’t like the neckline which I didn’t see when I looked at them on line and one of the tops was too small."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2020-10-26

Chico’s changed the t-short design, and not for the better

"These tees have been a staple in my wardrobe for years. The new design is awful, the neck line is too wide, the cut is too short, and the cuff has an opening. I returned all and will sadly have to start looking for another brand. It was a good run, but I’m sad they had to ruin a perfect tee. "


Verified
5/5

2020-10-26

I love Chico's style

"I especially love when their jewelry goes on Clearance..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-10-26

I purchase 90% of my clothes from Chicos, mostly online now.

"Their basic colors stay the same year to year. If I buy Travelers dark brown pants this year, they will match my Travelers dark brown tank from 2012. Right now they have a lot of jasper green, which will trend out in a couple years. However, while Chico's has jasper green, the moto jacket will be the same jasper green as their microfiber top.

Cuts and designs have a timeless, boutique look.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2020-10-26

40%offer

"Tried to get offer to buy a item but the 40%discount did not work. So I didn’t buy the item. I typed code and had to buy thru internet."


Verified
5/5

2020-10-26

Beautiful

"The blouse was as beautiful as I hoped. The material was lovely as was the embroidery on the sleeves. The fit was perfect too ! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2020-10-26

Back and forth

"Sent across the floor twice expecting someone to ring up my purchases and sent back to the first clerk I was told would ring up my merchandise. The second clerk after waiting on a customer walked on the floor and said the first clerk would wait on me. She proceeded to fold up something when the first clerk told her to wait on me. Sometimes people just ****, right? "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-26

Great Clothes

"Love shopping at Chico. Great styles and prices."

Detailed Review Benchmark + -
Pricing of products and services

Verified
3/5

2020-10-26

Unusual laundry experience

"Latest top I bought is very nicely made and I love the rich teal color. I always wash new items before I wear them. Unfortunately, this top left the "fins" of my dryer (the things that stick out from the drum to help items tumble) covered in very, very fine teal colored fibers from my new top. I had to clean the dryer and it took a while as the fibers clung to the fins due to static. Interestingly, no fibers clung to other garments in the dryer. I've never had this type of shedding happen before. I'm hoping this is a one time/first wash only occurrence and won't happen again. If it does, I'll dry the top on a hanger. I also hope I'm not going to get teal fibers on my undergarments when I wear this top. While I really like the classic wear-with-everything style of this top, I won't be ordering it in any other colors due to the shedding."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2020-10-26

Need a new designer

"I have been a Chico's fan for years!! In the past I couldn't go into one of the stores without wanting at least three things. For the last couple of years I have really had to search for something in order to use my 50% off coupon. Is it just me or has Chico's style changed completely - and not for the better. Please designers, go back to the old Chico's!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2020-10-26

Not the customer service I used to receive at Chico's

"I had to return a couple of items and the clerk was very rude. I was surprised and shocked...and left without looking any further. I am used to the most lovely people reaching out to me for whatever I need/want.
The pandemic is tough, but such attitudes make it even harder to venture out.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-25

"Service, choices, and boutique in general are always a good experience. Thank u "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-25

Slub T

"Love the modal fabric of your slub T please keep adding colours and styles - I LOVE the fabric - pls keep them going through the winter as well - stocks are no longer available
Good service as well
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-25

Quick service!

"Smooth process from beginning to end! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-10-25

Great customer service and styling help

"great staff and styling help to find the right look and fit"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges