"It's a long story, but I do not receive USPS mail at my physical address. UPS/FedEx/DHL, fine. Postal Service, not so much. Some items I ordered shipped UPS and some shipped USPS. It's a total dice roll on what ships how. And even if the website conveyed that information (this item cannot ship UPS, must ship USPS - or something to that effect), there doesn't appear to be any way to "split" an order to multiple addresses. So, sometimes I get my order. Sometimes I don't. Sometimes, it takes an extra week or two. Other companies don't seem to run into these issues. They seem to have the shipping thing figured out. I just wished Chico's (and by extension, Soma) could do that."
"Chicos has wonderful sales, but shopping those sales takes an inordinate amount of my time and energy. If I ever get someone to talk with, they are very nice and helpful. My experience,however, is that the sale closes before the ending time. The calls placed to get my order in are frequently dropped, often more than once, after holding 7-10 minutes. Then the call process begins again with more holding time. I am disabled and don’t need the stress. I am not certain why I do it to myself. After all, I really don’t need any more clothes."
"Quick customer response and delivery."
"I'm very pleased with the quality and prices of Chico's! Will continue to shop with Chico's. Quick delivery!
Sizes right on!"
"Easy to navigate site! Items were received promptly and in one shipment, which I appreciate. Thanks Chico’s. "
"Top knotch service and quality of mercha dise."
"It was easy to order and (unfortunately) easy to return an item that didn't fit. I'm 5'2" and appreciate the petite sizes."
"One of the best women's clothing stores. Quality clothing for reasonable prices. "
"Good service and quality products!"
"A friend told me about Chico's on line and I started looking at the clothes. I have been wanting and needing some nice blouses . I started looking and started buying. I now have a good selection and good quality. From there I proceeded to check some of the jackets and again found some unusual ones, which went right along with some of the tops I have found. My next project is the jeans. I am not sure of the size, so will order several until I get it right. The reason I order several is that the sizing I punched in was not correct for me. With all of the sales and the % off you usually are not paying as much as you would in store. Even if you are paying a little more the quality of most are usually better, with the diverse choice in each department you are looking.
My only suggestion would be more 2.5 sizes and the extra .5 for other buyers"
"I ordered some tops, jeans and a jacket. Everything arrived quickly! Website was so easy to navigate!"
"The sales associates,stylists and managers are very accommodating. If they can get item online or another Chico's store for you it's done. They email when a sale is coming up. If an item you looking for cones available they email you. I live the personal touch these ladies and gentlemen have in this King of Prussia store especially. They other locations I visited all over the states are the same as well. Another reason I love the quality of the clothing. The material picked is good quality. The sizes offered are wonderful because they have plus size clothing. There is so much I can go on and on about this store. I just love it down to the store displays creative and decorative. Keep of the good work."
"I went into my local Chico’s to return a item I had Purchased online. I was greeted when I entered the store. When I told her that I was looking for some Bridget pants and was going to return something she said no problem. “There’s anything you need let me know. “
I looked around the store knowing that they would definitely have what I wanted and more."
"Thanks for having lovely helpful woman in your stores that help me find fun clothes to wear!"
"Your staff members are always friendly, courteous, and helpful!
I always feel comfortable and welcome in Chico’s.
I love the clothes and accessories and usually find several items that need to come home with me.
Your styles cross a wide range of ages and I love shopping with my daughter."