"Went to your Loveland Colorado store. Returned earrings that were different shades of silver, I took them out to show her. She told me there are always variations in colors, I said doesn’t anyone inspect them before going out. She did not answer, never agreed, she was in a extreme hurry. I find this at a lot of stores now. I will not return to that one."
"Chico’s always has some new idea or style that I’m really want to try. It’s a good shopping experience. Love our local store."
"I'm glad you ask: I ordered legging type pants online to avoid entering a store since I can't wear a mask. The leggings were too long and too big at the knees so I returned them to a Chico's store in Pawleys Island, SC. The sales clerk rushed toward me demanding I put on a mask immediately before another step into the store. She was so loud, demanding and offensive that I will NEVER go back to that store again! She was truly rude and never asked if I had a problem, she totally acted in fear like I was poison, which I am not! I work in sales and I'm always kind to our customers. "
"Always great and helpful if issue. "
"Sizes are not right. Ankle pants are MUCH longer than 27inches. "
"I wear size 2 and when they came it said 2 but obviously they weren’t they were very large. Then I noticed the material had imperfections. I thought I should send them back and then I looked at the receipt it said final sale. What a joke "
"I wanted a new pair of jeans but I wanted to be able to try them on first. I ordered 4 pair online, tried them on at home, kept 2, and returned 2 to the nearest store. Very easy!"
"Always efficient, professional and friendly service"
"The sz chart told me I was between sizes and recommended sz P1. I ordered P2 and discovered you were correct. Luckily I was able to get the P1, and it was perfect. I’ll pay better attention next time! Thank!"
"Love shopping at Chico always have a great experience shopping there. The clothes are beautiful and sales lady's are always so kind and helpful "
"Online was fast delivery. Don't know yet about fast refund, had to return. Went to the store, great dressing areas. Great service."
"My last order was awful. Size 1 shapeless boxy top, lovely soft material though, camo leggings wouldn't go past my knees. I have worn s size 0 petite for ever!! "
"Said passport members get free shipping so I bought an item. Nowhere did it mention that you need to have spent 500$ in order to get free shipping. Customer service rude and not helpful. Liars!!!"
"I was able to buy 5 fabulous tops for around $90!! Try final sale items as well as I found 2 items there for $10 each. The others with 40% off were in the $20 range and they are beautiful- if you know your size at Chico's, ordering online is easy and what good buys!!!"
"Too often most of the staff in my area is not knowledgeable about products"