"Hi have purchased parts from all the big on line venders from good to terrible customer service but purchased item a couple of times with no problem and everything packed and shipped professionally but the last time a small piece from on of my tie rod kits was missing (4small shims) and not only did they deal with the vendor on my behalf but they went as far as shipping it right to my house in a far bigger box than they needed to (part would easily fit in an envelope) they even apologize + a credit,if that isn't customer service than I don't know what is...staff is friendly and always try there best best vendor I've ever used "
"Ordered alot for my Camaro. One product got damaged in shipping, These things happen....... They were quick to make you whole and happy. "
"Every time I try and log on my password is not accepted and I change my password. The next time I try and log on It wont accept my new password. It has happened the last three times I have orderd from you. Its a pain in the a*^"
"I had a question about my purchace. No ever answers the phone. No one to chat with. Just horrible customer service."
"Product delivered fast but manufacture was short on prepackaged clip holders. I contacted service department and the issue was resolved quickly with single email."
"Delivered fast. And customer service was very helpful in finding the correct part. "
"very helpful and quick service"
"Placed order online. Extremely easy experience "
"Shouldn't have to enter a free shipping code to actually get free shipping. "
"Did my ordering online. No problems."
"Getting the right parts. Right price. "
"Your web site says free shipping on orders of 149 or more and i just noticed i paid for shipping, rip off!"
"Great service, great products!"
"Waited on phone for 16 minutes before someone answered. Then tried to charge more than the on line price for shipping by double. On line said order qualified for free freight but then disallowed the free freight? Very difficult!!!"
"product search was difficult "
"shipping is to high service is very good people are very helpful."