"Hi have purchased parts from all the big on line venders from good to terrible customer service but purchased item a couple of times with no problem and everything packed and shipped professionally but the last time a small piece from on of my tie rod kits was missing (4small shims) and not only did they deal with the vendor on my behalf but they went as far as shipping it right to my house in a far bigger box than they needed to (part would easily fit in an envelope) they even apologize + a credit,if that isn't customer service than I don't know what is...staff is friendly and always try there best best vendor I've ever used "
"Easy to use website, and using keywords I was able to find all the parts I needed. "
"Purchase of battery cable "
"Just happy they still have paper catalogs to find parts"
"found on line what I was looking for"
"shopping on line is easy and quick, but shipping costs are steering me to shop elsewhere. there should be free shipping for orders over $500. especially for a buisness.!"
"29 dollars to ship 4 pieces of plastic? Ripeoff!"
"I can find what I need at a reasonable price."
"me resulto faciel encvontrar el producto que necesitaba"
"I have used CI for the complete restoration of my classic 49 pick up. Very great company to so business with. I couldn't have done it without them. I would like to tour their facility some day or travel there for a car show. Thanks CI"
"First time user. seemed like a long time to set up account. "
"Fast a good service. Will be ording more parts "
"I was about to place an order but I wanted to make sure I could return it if it didn’t fit. It’s 6:34pm on Monday night I didn’t expect them to answer on the second ring and be so helpful."
"Great selection of quality products. "
"Simply put, I researched, called and spoke with customer service over the phone to verify the availability of the parts I needed, with the intent of picking them up from the warehouse. The website AND customer service both assured me that if I'd like to pick up my order from the showroom that there will be an option to do so via checkout. This was wrong, very wrong. I just want to pay you money for parts and pick said parts up, I'm a simple man. Why such a tough process? "
"Not bad, a bit much int erms of price, but hey, quality will be better and with brakes I dont wanna be skimpin out"