"Hi have purchased parts from all the big on line venders from good to terrible customer service but purchased item a couple of times with no problem and everything packed and shipped professionally but the last time a small piece from on of my tie rod kits was missing (4small shims) and not only did they deal with the vendor on my behalf but they went as far as shipping it right to my house in a far bigger box than they needed to (part would easily fit in an envelope) they even apologize + a credit,if that isn't customer service than I don't know what is...staff is friendly and always try there best best vendor I've ever used "
"I’m disgusted that I was forced to pay for shipping which was more than my original order "
"Good very easy nothing went wrong ! "
"It was fine just think shipping little high for faster delivery "
"The new website has several things that make it more user friendly like when entering credit card information it remembers the expiration date which sounds minor but when entering some days 20-30 drop ship orders it speeds thing up.
My biggest complaint is when we search for parts and we are on the screen seeing all the choices of parts we have to click on the part and go into the individual part listing to be able to add it to the cart which slows things down substantially when you have several parts on the screen you want to purchase you have to go into each listing and the back out. If you all were able to fix this we would really appreciate it
thank you"
"your search engine is not showing all of the parts, I had to put the part number in to get the parts to show up."
"great experience in shipping"
"Simple to navigate and search"
"Classic has the resto parts when others are 'out of stock'"
"Website will not pull up parts by description or part number with or without year, make and model, but am told everything is fine on there end after being told there were complaints a few days ago."
"When I tried to enter my car information GTO was not available so I just entered that I did not have a car!!"
"nice product good tech help"
"Easy to find parts and easy transaction "
"every thing I needed and more, thanks"
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"I’m happy your site had the part I needed."