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5/5

2021-04-08

Love this company, clearly!

"Shopping is easy. Shipment is fast. Products are excellent. I don’t love the last pair of glasses I bought, the frame just doesn’t sit as comfortably on my face. Not their fault. Overall, great company and great service! "

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5/5

2021-04-08

Easy peasy!

"I'm always happy with the quick delivery and ease of ordering from Clearly! Love that my prescription and previous orders are stored in my account so I can easily re-order."

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4/5

2021-04-07

Great but not perfect

"I have ordered several times, & all was well, great product but I give a 4 star since it has became too pricey not to mention haven't gotten rid of the shipping Insurance coverage that increases the pricing even when there is a sale."

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5/5

2021-04-06

Perfect fit

"Perfect fit, perfect size and perfect delivery. Thank you very much!"

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1/5

2021-04-06

Not a great experience

"When my first order arrived the left lense was very loose. I returned the entire package glasses, case, cloth and green box it came in. When I received my new pair I didn't receive a case, only the black bag and the green clearly box. When I called they said the big green box is the carrying case and they no longer offer a carrying case for glasses. Obviously that big green box is not a case for glasses. I explained that I did the right thing by returning everything to them and I would appreciate if I could get the proper package sent to me. The representative casually mentioned that it would cost them too much to send out a case to me separately which is obviously the real reason they didn't want to send it to me after they realized it wasn't sent. Then they said they will look into if another carrying case could be sent and offered to call me back in 3 days. After a week went by without hearing from them, I called them and still did not get a resolution. They said someone will look into it and call me back...it's been 3 weeks. On my last call with them they offered a credit for future purchses but I will not be spending more money when they didn't want to get my order right. This was not a great experience for me. I have purchased a case somewhere else and that is where I will be going from now on for all my glasses needs."

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4/5

2021-04-06

Overall, a good experience.

"The website was easy to navigate and I really enjoyed the "try on" feature. My glasses ended up fitting a bit loosely, but still better than the fit of my pair from Zenni.

I would still prefer an in-person fitting, but this is a great option if you live in a remote community like myself.

Overall, a good experience.
"

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5/5

2021-04-06

Arrived and fantastic

"My glasses arrived and grateful for clearly for working on my order. I expected my glasses to arrive late due to the unfortunate situation that the world is currently blessed with and those who ordered anything online should
expect a late delivery. Thank you for the great service!
"

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5/5

2021-04-05

Excellent.

" Great service, very prompt delivery.
I will definitely be ordering another pair soon!
"

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2/5

2021-04-05

Shipment took 2-3 months longer than originally quoted

"Unfortunately the shipment took a long time to arrive and there was no updates from Clearly (I had to reach out myself). However, when the items did arrive they were as advertised. "


5/5

2021-04-04

Quick and extremely helpful

"Amazing. Return process is fast and easy, finding the right frames were easy due to the website. And it looks great! Will be purchasing frames again in the future, no going back from clearly. "

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5/5

2021-04-03

happy with the service and quality

"arrived fast, quality as expected!"

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5/5

2021-04-03

"I live across the country and I had a perfect customer service! I had a problem with the glasses that I purchased and the issus was resolved quickly! I’m very happy with my new glasses and will recommend Clearly to the people who wants to buy glasses from the internet! "

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3/5

2021-04-03

maybe not the right fit

"i’ve worn contacts for years and i don’t know if it was the brand that isn’t the right fit or what but the contacts were not very comfortable and i couldn’t wear them for very long. most days i wear my glasses instead. "

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3/5

2021-04-02

Decent quality for value

"They last almost all day but get a bit dry by the end of the evening. One pair of contacts were totally blurry which was really strange. So far just the one pair out of both boxes. "

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5/5

2021-04-02

Great.

"My glasses are great. Clearly service is excellent. I miss ordered a pair with wrong prescription and they made a correct set and took back the wrong pair all for the cost of the different lense prescription. Thanks."

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