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5/5

2021-03-24

Great option for keeping stocked with my contacts

"Product is exactly what it says, at a great price, and, and delivered quickly. Very happy with Clearly.ca as an option for staying stocked up on my contacts!"

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4/5

2021-03-24

Pretty Good Service

"I ordered a pair of blue light filtering glasses, and overall I had a very good experience with clearly. The product itself has worked well so far, as I mainly ordered the glasses to help with headaches I had been developing with being at the computer 8 hours a day.

The style is nice and lightweight, and they are true to what they look like on the website. Shipping was also good, as the package arrived quicker than originally anticipated.

Overall I had a good experience ordering from here, and would definitely recommend ordering here.
"

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5/5

2021-03-24

Good product

"Very happy with the 3 pairs of specs.
"

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5/5

2021-03-24

Fast, accurate, awesome

"First time getting glasses and they made it so easy. I was worried about ordering online. I thought I’d get it wrong. When it arrived it tried it in and it was perfect! App made it so easy to order and to virtually try them on. Love my first set of glasses!!! Thanks everyone! "

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5/5

2021-03-24

Convenient!

"I live in an area that doesn't have a lot of options glasses wise, and it takes forever to get them in. My brother and sister ordered glasses from a local store an entire month before I ordered mine with Clearly, and they are still waiting! My glasses arrived quickly, fit perfect and look really cute! On top of all that, I got prescription sunglasses for the first time ever, and none of this broke the bank! Your service is a lifesaver to someone like me - poor eyesight and a crying bank account.

You guys rock, Thank you!
"

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1/5

2021-03-24

Insulting and strange customer service

"I ordered 4 boxes of contact lenses, which is a very expensive order for me. However, I felt comfortable with their return policy. The first contact I used burned my eye to the point where I needed to use ophthalmic drops. I have had to wear glasses every day since.
I would like to return the 3 unopened boxes, and if possible the 4th box as well with one lens missing.
They are asking for my "medical documents" showing an allergic reaction before they send me a return label, even for the 3 unopened boxes.

I suppose I understand not accepting the opened box, although I have been a customer of theirs for 10 years and it would have been a lovely good faith gesture on their part. But ok, I get it.

However refusing to send me a return label for the 150.00 worth of unopened lenses until I send them “medical documents” is unreasonable to me.
I ordered these lenses one week ago; I am well within their timeframe for returns and the 3 boxes are unopened and untouched.

I would never ever have placed such a large order if it had been a final sale.
**TO BE CLEAR I DO NOT BLAME CLEARLY CONTACTS FOR THE ALLERGIC REACTION NOR AM I ASKING THEM TO PAY A SINGLE PENNY TOWARDS MY OPTOMETRIST BILL. I AM JUST ASKING TO RETUN THE UNOPENED BOXES ACCORDING TO THEIR OWN GUIDELINES AND WELL WITHIN THEIR TIME FRAME

Order # 48457316
"

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5/5

2021-03-23

Great Customer Service

"Glasses came perfectly, my lenses are thick and Clearly made them super thin. I exchanged one easily for sunglasses instead. Got my refund and new order within three days. "

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5/5

2021-03-22

very happy with purchase

"I am very happy with my experiences in purchasing glasses from Clearly. My neighbour and a friend suggested I deal with Clearly and I bought two pairs (regular and sunglasses). The frames feel and look like quality products. The prescription is right on. The second purchase was sunglasses and the frame felt too small. There was no problem with getting my refund and I reordered. I would highly recommend Clearly."

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5/5

2021-03-22

Perfect glasses

"I love clearly, I am on a low budget for eye wear and I would recommend them to anyone. Very stylish glasses for the budget friendly people out there!!!!"

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3/5

2021-03-21

Customer Service

"I went to the Vancouver downtown location. Good prices and selections. Their customer service needs improvement. I stood by the customer service desk for a while to get help with my prescription glasses while 3 reps were chatting in the backroom and one of them was doing paperwork at the cashier. I had to get the attention of those in the backroom before one of them came to help me."


5/5

2021-03-21

buy from you all the time

"great glasses for price thankful"

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5/5

2021-03-21

All good!

"Got my package. Everything was in order. Thanks. "

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5/5

2021-03-20

Great prices and great service

"I get a lot of compliments on the glasses i purchased. They fit great and i am impressed with the quality since it is purchased online. It took a while to make(?) or ship when I was monitoring when my glasses would arrive (over a week or so) but once they were shipped, it looked as if it was shipped express as I live in a remote area and it arrived quite quickly. Would definitely recommend "

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5/5

2021-03-20

Reliable and good value

"I gave ordered several times and am always completely happy with the quality and delivery of my glasses."

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5/5

2021-03-20

Fantastic

"I have worn glasses for 20 years and then went to contacts the last probably 8 years I haven't been able to wear glasses as they gave me a headache spending $400 on glasses to not be able to wear them I decided to buy a cheap pair from clearly to give it a shot and i love them and can actually wear them without a headache so happy. Great prices and super fast. "

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