"What can I say that hasn't already been said? Best price on GPS, call to verify, two calls (after countless busy signals) with customer service reps long on upselling overpriced accessories ("Oh, you'll need an SD card!") and short on manners, then backordered when website lists as available. Excuse me while I hit the "cancel" button..."
"BEWARE , THESE ARE SCAM ARTIST
REPORT THEM TO NEVADA ATTORNEY GENERAL
http://ag.state.nv.us/org/bcp/complaint_form_bcplv.pdf
Our West Coast Warehouse Our East Coast Warehouse:
Closeout Genius Closeout Genius
1405 Vegas Valley Dr 102 Avenue O
Las Vegas, NV 89102 Brooklyn NY 11204
"
"I ordered Garmin nuvi 600 GPS navigator. Got an email to confirm the order. After many attempts got hold of them and I was informed that the item has 2005 map and if i want to upgrade 2009 map for $60. These people are cheat, do not fall in their trap seeing the low price. And some other site like everyprice.com advertising for such company showing good customer rating."
"Same deal as some of the others. I ordered Garmin Nuvi 760. Got a great price. Then an email to confirm some CC info. This was a bogus reason and they just wanted me to add the Map upgrade. The price for that was over $200.
I said no thanks. I knew Garmin will update it for free within the first few days (30 or 60, I can't remember exactly) of activation. The guy said the maps were "old". I didn't want to bother with the sales BS, so I just told him I had no more $$$.
So then I checked my order and it's suddenly backordered. then I go to the site and it says it available! I canceled my order. They do have my CC info, but haven't charged it.
They were hard to reach. The guy acted like I was stupid (or maybe poor) when I said I didn't want it. I'd like to take a road trip to the NY area...
Anyway, for those still looking, I found the 760 for 218 at walmart.com online only. As much as I hate to shop there, it's the cheapest I've found. Most sites are close in price. "
"Unfortunately before I read these reviews I purchased a Garmin GPS 760 from this company. I WILL NEVER BUY SOMETHING FROM THIS COMPANY AGAIN!! I was called to confirm the order and talked into buying updated maps. When I recieved the unit it did not work so I called to have it replaced - many calls later and being treated VERY RUDE, I finally got a replacement unit. It took A LOT of patience and time. Also, due to the tactics of this company I cancelled by credit card. Pay a little more and avoid this company!!!"
"Do not order from these companies:
closeoutgenious.com and cameragiants.com
EXTREMELY POOR service and questionable to be legitimate.
The representative tried selling me several other different products (accessories), convincing me that I needed them because the once that come with the camera are not good enough.
I ended up canceling my order and him hanging up on me.
They wasted my time."
"I called to find out if their great price on the Canon Powershot 1100 was legit and they in fact told me to order online but there was a 2-3 week backorder status. Glad I found this site before giving out my CC info. Afraid I did it on another site and got the same runaround."
"DO NOT ORDER FROM THESE PEOPLE!!!
Closeoutgenius.com AND Navigenius.com are one in
the same. I have a familiar experience, that all
these cheap sites have. They want to verify
order, for their gimmicks.
Rude customer service who drill you, and hang up
on you.
On Thursday night I ordered a GPS 760 from
them, they got back to me on SUNDAY morning, in
which they wanted me to to verify my order. They
tried to get me to buy a NEW MAP because the
order did not come with it. I said didn't want it
and they hung up on me very quickly. The next
morning, my order was backordered. I called to
ask why, AND said, it wasn't available when it
was..and still is... check it out. Now I'm worried
because they have my credit info.
SO PLEASE DO NOT ORDER FROM THESE
PEOPLE!!! Closeoutgenius.com Navigenius.com
Are NOTHING BUT SCAM artists!!!"
" I still have not gotten my camera. I purchased a Canon XSI plus pais for 2-3 day shipping and entered my CC info and paid, then I receiver an email that said to call 1-***-***-**** to confirm my order, I have called the number repediatly for three days and get a buisy signal every time. I have sent numerous emails to their sals and customer svc. depts and they have not responded.
I am in the process of filing a complaint with the BBC and I urge anyone else who has dealt with Closeout Genius to do the same, lets all file complaints and mabye they will havve to shut down and they should.
Bottom line is, Closeout Genius is not an honest buisness and they have very deceptive sales tactics. I would warn anyone considering purchasing from Closeout Genius to reconsider and find another seller because you will have nothing but problems and lies from this comppany."
"RUN RUN RUN
dont walk. biggest scam they try to sell you a plastic which does not exist. http://photo.net/canon-eos-digital-camera-forum/00MVO3
and then cancel your order "
"Unfortunately I didn't find this site until after I ordered. I called to "confirm" the order only to be given a sell job for extras I didn't need or want. The rep told the item would ship immediately. No sooner did I hang up, I got an email saying the item was on back order and would be delayed 2 - 3 weeks. I called back immediately to speak to a customer service rep and they told me they "just learned" the item was on backorder ... sorry. CLICK"
"Very bad sales tactics. Bait and switch. I had to stop payment and get a new CC. They were not honest and communication is lacking."
"I found what appeared to be the best deal on the Internet for a Garmin Nuvi 265WT. Ordered online only to get an email to call to "confirm" the purchase by phone the following day. That was an opportunity for an amateurish attempt to upsell me on accessories I did not want for three times what I could get them for elsewhere. When I would not buy the extras, the representative got short with me and hung up. Two minutes later I received an email telling me my purchase was "backordered 2-3 weeks." As others have written, I canceled the order and my credit card number. I'm not saying they would not have delivered the item I ordered, but the business scheme appears to be unethical, in my view. Beware."
"i am impressed with this company they offered a nuvi 760 at $189 i placed the order online an got a call to confirm just like every other company out there. as usual there was a little sales pitch but not to pushy.i declined all but hte updated mapes and recieved the navigation within 3 days all in all is a good place "
"After considering different types of HD video cameras and reading professional and regular consumer reviews and watching videos, I was comfortable choosing the Canon Vixia HV30 but not so smart in choosing a seller. So after falling prey to one of those buy-low-but-not-really camcorder sellers (Close***Genius [to be billed as Wholesale Gen***]) with the same M.O. as OnTime******* [google Thoughts Dave digital] (email to call and confirm order, up sell for lens and batteries, back order, is/not in stock, hung up on me, based in "Vegas" but have Brooklyn accent, etc.) ...I found this site where I could read reviews on ecompanies and also dozens of complaints on this type of above-mentioned operation. So I canceled the order (receiving immediate email conformation) and changed the number on my credit card...a few days later when my new card came in, I restarted the search process for another company.
While the main item is underpriced, the extras are not. How these people stay in business is a mystery. They deserve a -10 rating.
"