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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.17/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5


5/5

2024-10-16

My dream wedding dress!

"I was so beyond happy with my decision to purchase my dress from Cocomelody. I was a little skeptical not having heard of this website before, but I am so glad I went with the dress I chose. I knew I didn’t like the short sleeves that my dress was going to come with, but I also knew I could have it altered to be the way I wanted, so I went with it and it turned out perfect! Highly recommend, I cannot believe I got my dream wedding dress for less than $600."

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5/5

2024-10-16

Good dress

"Got my wedding dress from here. Beautiful, well priced, got here quick and fit perfectly. Have no complaints. I used the option to pay in quotas too"

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5/5

2024-05-25

Gorgeous and Perfectly Made

"I spent a lot of time online discussing this CW3152 dress with the Cocomelody staff in chat before I was comfortable ordering it. I place the order around March 15 during the anniversary sale and received it end of April, 2 weeks before my wedding. I got it completely custom made measurements, asked to not add the extra train and got expedited shipping. It was worrisome to order online but it went without a hitch. The dress was absolutely gorgeous. If I didn't lose 15 pounds by the time I got it, it would have fit like a glove. I'm the daughter of a seamstress and have some decent skills. I was able to give them the measurements to the T and when it came, I was able to alter it myself by adding a corset lace back to tighten it because I had lost 4 inches around my waist. That's not their fault. I also added some petals inside the bust to make it more "church decent" because the **** sheer cleavage was really low. I took the arms in a little also.
The craftsmanship and care put into this dress was impeccable. I eventually decided that the embroidery was machine made and placed because the symmetry was insane! My job as a kid when my mom made dresses was to sew beads and petals but there's no way I could get them that symmetrical. That said, the measurements were exactly as they were given. They did add a little bit to the length which I wish they hadn't because I'm short and I had to cut it then went a little too far. But it all worked out.
My advice for othe brides is to not hesitate to buy from Cocomelody. Their work is to die for. Just order early so you have time and can do alterations as needed. Don't hesitate to ask questions or see if they'll change something. The people in the chat are super responsive and helpful. They don't just give you an answer without checking it's possible. And for the price and work they did, it's unmatched value. I wish I had a bigger budget and could have tipped them more. I'm glad this was perfect on my special day. Thank you!
"

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5/5

2024-01-22

Perfect December Wedding!

"I had an amazing experience, I knew when I was looking for a dress that I only wanted to come to Cocomelody! They have an amazing selection at an affordable price. I found my dress right away. I felt so beautiful on my special day. I’m so appreciative, I couldn’t recommend enough!"

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5/5

2024-01-04

Great Experience!

"I love the wide selection of dressed they offer and they customization options as well as tailoring. I loved being able to Live Chat with a representative, Ruth was amazing and extremely helpful and patient. Being able to communicate with her facilitated the process and she was very quick to answer my questions.

"

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5/5

2023-10-19

Gracie Perfect for October Wedding

"My dress was custom measured. It arrived on time and fit perfectly. I was a gymnast and have atypical measurements. Customer service reached out to check the accuracy. I wore platform boots and they accommodated the extra length smoothly. Photographed like a dream. "

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Verified
5/5

2023-07-30

Beautiful dress

"Exactly what I ordered. Communication was quick if I had a question and I would order from them again. "

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5/5

2023-07-25

I loved my dress!

"I hesitated at first to order my dress online. It’s a good thing that the specific dress that I want already has some reviews. After I placed the order, I emailed customer service to ask if I chose the right size. They were so helpful and kind. My wedding dress is so beautiful. I had to do some alterations since it’s a bit big, but once it’s done, it fits me perfectly. Thank you COCOMELODY! "

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Verified
5/5

2023-07-17

Wonderful website

"Beautiful wedding dresses and amazing customer service."

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Verified
5/5

2023-07-15

Easy and effective

"Was easy to maneuver the website - being able to purchase a try on option was great. I only wish we had more try on options for plus size dresses. "

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5/5

2023-06-23

One happy bride to be

"Very attentive and thorough with their help sizing for a plus size girl who had lost all hope for finding a beautiful dress that fit well and looked great and delivery was fast! Dress is so beautiful and i cant wait to wear it to my wedding! "

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Verified
5/5

2023-05-29

Awesome Experience

"Diana was amazing. Before and after going to Cocomelody in SF, I went to other places to try dresses. Diana was the best. No one could compete with the level of service she gave. She made me feel special. She was so caring, paid attention to all my expectations and found the dress I was looking for. If you want a good experience to find your dream dress, go to Cocomelody in SF!"


Verified
5/5

2023-05-26

Great Experince for Goth Brides

"Love the options cocomelody offers! I can't wait to receive my dress!"

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Verified
5/5

2023-05-23

Amazing service

"The best customer service experience I've had. "

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Verified
5/5

2023-05-19

Found the dress of my dreams

"I spent 3 years looking for the perfect dress. Today I found and ordered it. I am so happy. "

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