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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.38/5
Customer service:
4.38/5
Return/Replacement policy:
0.00/5

5/5

2019-10-04

shipment delivery complete

"First online order thru Collections Etc.. Package was delivered on time and all items were in good condition. Will be ordering again in the near future. my purchase date was actually 09/13/2019, not date shown below."

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5/5

2019-10-03

Sheets

"I ordered the sheets. I was notified of their shipping. The sheets and the dual extension cord arrived. Everything was great. Thank you."

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5/5

2019-10-03

Great products

"The order took long to be dropped off and the box didn’t have all the items inside . I called them and they resend them to me . The worst experience ever talking to the customer service agent a very nasty attitude on the phone which is the wrong way to treat a customer "

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5/5

2019-10-03

Recliner covers

"They were entirely too big. Called for a return label. Still waiting. One came email and couldn't open. Called again and they were to send me one. Still waiting."

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5/5

2019-10-03

rug and drawer pulls

"they are both good rug is pretty and in hall cardinals will be used for christmas"


3/5

2019-10-03

Bedspread

"I really liked the bedspread but it was a little short length wise for a king size bed - even though it was advertised as fitting a king. I made it work but was a little disappointed.
Shams were for a full bed and could not be ordered as king size.
"


5/5

2019-10-03

Great

"It came on time, and was packed well. The product was what I expected it to be. It was well made and the dog was really cute. Thank you. And for supper I don't know what my invoice number was"


1/5

2019-10-02

Return requested

"After receiving my order and trying to use it, it was obvious the quality of the Bra Locks was horrible as they didnt fit standard underwires and broke while trying to install correctly.
While on the phone trying to return the product I was on hold for quite a while before getting a live voice (in the phillipines) and then to find out Returning the Product for full refund was not free, I would have to pay $7 freight for an $11 order...
Trying to get someone from corporate to help is next to impossible.
My next call will be to remove my email address and home address from all marketing lists at Collections Etc.
"


3/5

2019-10-02

Night gowns

"The border print v-neck nightgown was not a true size 2XX.
The tricot nightgown was a good fit.
"

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4/5

2019-10-02

Long time between order confermation and receipt of items.

"DO NOT order anything unless you plan on waiting at least three weeks to receive the items ordered. Virtually all of my on-line orders are received within DAYS or a week maximum with STANDARD shipping. Collectionsetc.com needs to get with the program by FIRING their current group of order processors, and shippers from TOP to bottom and finding COMPETENT (not "family") individuals. Thank you!"

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4/5

2019-10-02

Disappointed

"I usually am satisfied, but one item was different than pictured in their online catalog. However, the description matches what I got. Picture doesn't match the description. Be sure to check both before ordering when color is involved. It would cost more to return than the item is worth. Keeping it, but it doesn't match."

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5/5

2019-10-02

great, as usual

"All items included in the box. Some are Christmas presents, so I hope the T-shirts fit the guys.
Never been dissatisfied with Collections--merchandise & delivery.
"

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5/5

2019-10-02

Just As Needed

"The items arrived exactly on time and are just what we expected and wanted."


3/5

2019-10-02

Nice products - Slow shipping

"I have bought a few times from Collections Etc and like the products. I couldn't find what I ordered anywhere else. Having said that, their shipping takes weeks. I just got the last order yesterday, 10/01 but ordered it on 9/12, almost 3 weeks! If I need something else from them I'll be ready to wait for weeks. I will say the little lighted trees are nice and weren't expensive. Thanks for that, otherwise I would have given a one star rating."

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4/5

2019-10-02

Very nice merchandise

"Ordering was good and the prices were good and the merchandise I ordered and received was beautiful."