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Verified
1/5

2011-09-24

"They have no toll free number so you must call them at your expense even when it is their mess-up. They were very kind and helpful on the phone and seeing I caught it in time cancelled my order so I could correct it and place a new one but after reordering I was THEN informed in an email invoice that one of the products was not even in stock. I went back to their website to look again and there still was no information whatsoever stating that it was not in stock. After a week and a half I got one of the items. The out of stock item then came a few days later which was actually shipped quite fast considering the time it finally became available to them. The other two items are still who knows where. It has been 14 days now and I just made the second call as I have no tracking number and no information whatsoever regarding the status of these other items other than the original receipt and invoice that was emailed to me 14 days ago. They had no idea where these items were when I asked and said that they have to call the manufacturers. I had almost forgotten about them as I have been so busy. I can’t help but wonder if I would have ever seen these items if I didn’t happen to remember and call. I have been so busy taking care of so many actual demanding and important priorities in my life, who has time for all of this nonsense! I normally just simply order, pay, and I get my order in approximately a week or less. Been doing it for many years but now and then you run into stuff like this. I hope they get it together because they seem like very nice people at least on the phone. UPDATE: The above review was written on Sept 14, The order was placed on August 31, 2011. It is now September 24, 2011 and am STILL waiting for the these items! NEVER again………"

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5/5

2011-09-24

"I had a great time shopping the site and the selection was excellent. The item shipped one day after I placed my order and it arrived faster than I had anticipated. I'm very satisfied with the purchase."


5/5

2011-09-23

"Very good. Ordering process very comfortable. Delivery prompt."


5/5

2011-09-23

"The shipment is very prompt! And i got a good deal on the firstyears stroller on it:)"

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5/5

2011-09-23

"Shipped quick...easy to use website and they had the best price out there...even better than Amazon!"

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5/5

2011-09-23

"Super quick shipping!!! I will order again!"

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5/5

2011-09-22

"Completely satisfied with Comfort1st! I had ordered a baby shower gift and was sent a notice that it was on back order. Deciding to wait for the item, I was surprised when it arrived three days later! Great customer service, keeps you well informed and items are carefully packaged for shipment. I needed another gift so immediately went back to Comfort1st."

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5/5

2011-09-20

"Items shipped very fast and the price was competitive, especially with free shipping! Thanks!"

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5/5

2011-09-14

"The best online price, and fast delivery with free shipping. Can't ask for more."


5/5

2011-09-14

"My experience with comfort1st.com was great! The items were in stock, shipped incredibly quickly, and arrived only days after I placed the order."


1/5

2011-09-14

"I have not received my car seat and am unable to get updated delivery information. It was suppose to be delivered on the 10th and I still dont have it."


5/5

2011-09-14

"ComfortFirst provided excellent service over the phone. The shipping was prompt and notifications provided easy tracking. We purchased the Sunshine Kids Radian XTSL and completely love these convertible car seats. They are high quality, have great features, easy installation, and meet all adverstized specs."

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Verified
5/5

2011-09-13

"Very competitive prices & they ship fast. Why didn't I find them sooner?"

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5/5

2011-09-13

"I will defiantly order through this site again. But next time I will make sure not to order the week before a holiday. As shipping took longer than expected. Ordered on a Thursday and got the next Wednesday.
But all in all great company and purchase was fast and easy. Will recommend them to my mommy friends.
"

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4/5

2011-09-13

"I received my order securely and in a timely manner. I wish there was a tracking information available also."