"I was very surprized how fast I received my package.
I could not beleive it was my camara when it came, and it work wonderfully."

"On July 6, 2011, I placed an order for a LaCie 301848U Rugged XL External Hard Drive - 1TB, USB 2.0, eSATA (L17-0017) MPN: 301848U. The order number is F6389905. I paid $136.87 with my Master Card. When I look to my online banking, COMPUSA took the money from my credit card. I also gave a shipping address in the USA. On Thursday, COMPUSA sent me a mail stating that my order is on hold and I shall call to give a voice confirmation in order to allow you to expedite my shipment. When I call the Customer Care Service to give the voice confirmation they told me nothing serious for refusal of shipping. On Friday, my order is automatically cancelled by your system. What about my money though?
Since COMP USA refused to deliver my order to the shipping address which is South West Florida and cancelled it without my agreement could COMP USA kindly wire back the entire money to my credit card?
I am really sorry that COMP USA does not keep my order and I would appreciate receiving my money back pretty soon. I sent mails every day and today Monday I don’t receive any response. You will see below the different mails I received from your company.

Dear,
Our records indicate order number F6389905 is on hold pending additional information from you. Before we can release this order, we need to hear from you. It is very important that you contact us as soon as possible at 1-***-***-****. We're open Monday - Friday, 8am - 9pm EST. Please reference order number F6389905.
Your immediate help in this matter will allow us to expedite your shipment.
We hope you keep your order, but should you choose to cancel it at this time, just click the “Cancel My Order" link below. We’ll send you a confirmation e-mail after cancellation.
Click this link to Cancel My Order
Regards,
CompUSA.com Customer Care
Note: This is a computer-generated email sent from an address that cannot accept responses. Please do not reply to this message, other than by clicking the link provided.
COMPUSA.com is not responsible for typographical errors or omissions. This email was sent to ****@**** in response to Order # F6389905.
Note that COMPUSA.com never sells, rents, or shares your email address. For more information, please review the COMPUSA.com Privacy Policy at: http://www.compusa.com/sectors/aboutus/privacy.asp
Copyright 2008 COMPUSA, Inc. PO BOX 440309 Miami, Florida 33144-0309
LEGAL NOTICES|PRIVACY POLICY



Order Confirmation
Order Placed 07/06/2011
Order #: F6389905
PO #:
Order Total: $136.87
Dear
Thank you for your order. Please verify that the information below is correct, due to our fast turnaround time there is a short window of opportunity to modify your order.
If you need to change anything on your order please contact us at 1-800-COMPUSA. Please note orders generally become available for modification 10-15 minutes after being placed online but only for a very short time.
Every order is thoroughly reviewed by our processing department to ensure that the order is accurate, the payment method is valid, and the user is authorized to use this payment method. Once the order has passed the rigorous review by our processing department, it is sent to our warehouse for shipment. Most orders are processed within minutes however depending on when an order is placed and the accuracy of the information supplied when the order is placed, processing can take longer. Further, for security reasons, in some circumstances voice confirmation may be required before we can process your order.
You may check your order status anytime by clicking on the "Track Your Order" link, or by logging into the website and using the My Account features – where you can also print invoices, find rebate information, manufacturer contact and warranty information, submit product reviews, and much more.
We at CompUSA.com hope you enjoy your purchase and we appreciate your business.

Regards,

COMPUSA.com
1-800-COMPUSA
*All orders are subject to verification prior to shipment; if any additional information is required our Order Verification Department will contact you at the email address and/or phone number you provided
"

"Very good but my packing slip was incorrect and I needed it resent."

"The shopping / purchase experience with CompUSA was great. Great descriptions, reviews and prices along with reasonable shipping costs. The equipment was well packaged and arrived in a timely fashion. My favorite place to shop for computer equipment!"

"They had what I was looking for at a great price. Check out was easy. I did have one return(the cord was too short) and CompUSA made it easy."

"Quick shipment. Godd quality."

"Great sight , great prics. The reviews helped me decide which external DVD writer I wanted and I am totally satisfied with my choice. Only complaint is that the link to Paypal is annoying if sending product to different than billing address, had to start over and pay with credit card. Oh, shipping was fast and reasonable. I will definately be back, but this time with credit card in hand."

"Confidence and satisfaction is what you get at CompUSA. I would always recommend this site!"

"smooth transaction good price quick shipping"

"Amazingly fast delivery...ordered on the 14th of June and at my home on the 16th!! I wouldn't hesitate to order again...and the price was a big bonus!"

"CompUSA did a great job of sending my monitor out quickly! I had no idea it would come so fast!"

"I had to call customer regarding obtaining the links to the rebate pages and they were very helpful. The shipment arrived when the order confirmation stated. However, when I looked at the order confirmation to track the shipment, I saw that there was an additional item on the order that I did not order, a $40 online backup software package. I will request a return on that item, I have not had time to do so yet."

"Everything worked just as it was suppose to. Received my purchase within 5 days of ordering it adn everything seems to be working fine."

"To begin with, I applaud you on the design of your site. I was able to read other's reviews on several products to help me make a decision. That feature was extremely helpfull. I have dial-up internet access and your pages still loaded faster than many other sites. Secondly, I thought that your prices were quite reasonable and shipping was very quick. Lastly, according to the reviews of the burner that I purchased, it is a very reliable product, though I've only used it for a few days. If what I read holds true, I expect to have no trouble with my purchase.

Regards,

Steven Robinson "

"Lately, I've built a few computers on the cheap, and I keep a keen weather eye on the advertised inventory from CompUSA. I look forward to perusing the crazy deals in my email, particularly the "Overstock Deals" and "Top Deals under $100".

Every time I have purchased online from CompUSA, I have been apprised of the order status, with an expected delivery date. How do they know? It always arrives on time, but I'm provided the necessary information to dig deeper, should my shipment be delayed. I haven't had the need to interact with anyone at CompUSA; their online business just works. I'm confident that any problems would be dealt with quickly and professionaly.

Count me as a satisfied current and future customer. "