"Has what I need to fix my computer... Other stores do not have all what you need Like CompUSA... I can count on Compusa to have what I need , get it fast and no problem when check out on the site... A-1 store...."

"Everything arrived in a timely manner and is as described. Packaging was excessive items could have fit in much smaller boxes. This might cause higher shipping costs."

"Ordered a powerhouse Asus notebook and accessories and was entirely pleased with the product and expeditous and courteous service rendered by CompUSA! I highly recommend both!!! "

"Prompt shipment and great customer service"

"real good tv, looks great, shipping was not a problem and everything was smooth. will keep on buying on CompUSA."

"I purchased a headset on sale @ CompUSA. Four hours later I get a form-letter email stating that the item was so popular that it got backordered before their inventory system could update the status of the item (lol @ the idea that any online store in 2011 wouldn't have an automatically updating inventory system).

When I emailed customer service, they expressed the notion that I could contact them regarding a "comparable" item. What they meant to say was a comparable item at full price, not the price of the item that was "backordered." Wow, thanks for the insulting lack of help. And, to boot, the customer service agent was rude and dismissive.

CompUSA uses the same website service (Systemax/SYX) as a couple other terrible webstores (search to find out who). Turns out they sent the same insulting spam email out to customers who ordered this particular headset from any of the three sites.

What a joke of a business. AVOID AT ALL COSTS. Go safe; go anywhere else on the Internet.
------------------------
update 3/25/2011

RE: customer service contact below

I emailed the gentleman below regarding his offer of a similar item at "COST." I found a few similar headsets and emailed him the links, since the original headset is now only sold in stores. He then told me that both headsets would be $100...even though the two headsets I sent had about 40% price difference between them (and the $100 price was a merely $8 away from the retail price). I pointed out that it was unlikely that this was their "COST price," and he said that because the items were in the same "category," this was the "vendor price."

I guess Systemax thinks their customers are idiots or something--no other excuse I can think of to explain how they think we wouldn't understand that retail and wholesale prices aren't within $8 of each other.

Due to their feeble attempts at customer service (which I'm guessing is only to impress those who read these reviews) and deception, I will have to continue to recommend AVOIDING Systemax and CompUSA."

"Site is easy to navigate. Prices are less expensive than in town stores, even when shipping is considered. Products are great quality."

"This is an excellent vendor which I always shop online to satisfy my electronics and computer need and enjoy the experience. They have excellent priced merchandise, convient search engine and best of all if I am not in a hurry I can get the cheapest shipping cost of $1.99 and no tax what so ever!"

"Great Producst. Easy to find anything I need. Great deals on refurb/open box items. "

"Purchased an AMD Quadcore custom build and the things runs great other than a strange quirk of BSoD sometimes when playing games on facebook.

Otherwise great machine."

"Check here first for the best deals and stuff. super Fast delivery. Also, the Tech Support in stores is the best."

"I placed and order for a graphic card simple and easy. Paid for using Pay Pal and the order was shipped the next day I receive my graphic card three days later well packaged. THE NEW GRAPHIC CARD WAS IN EXCELLENT CONDITION AND I INSTALLED IT THAT EVENING IN MY COMPUTER."

"I purchased a SD memory card. Price was the best and shipping was good. Saved me a trip to their store which I do visit on a regular basis. Excellent transaction and I will continue to buy from CompUSA>"

"Website easy to navigate. Product descriptions are accurate. Very good prices with fast shipping. Have previously purchased many computer supplies, and will continue to do so."

"Good Price, good equipments and timely delivery.
Thanks"