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"Hi:
I would like to say "Thank you" for the pleasant help I received from Maurice when I called about returning this item my son (God love him) purchased for me in error.

I was concerned about my son having wasted his money (restocking fee, etc) trying to do something special and Maurice addressed my concerns with humor and professionalism.

Maurice has turned my attention towards your website for any further purchases I may consider.

Thanks again, Maurice.
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