"I had great service and shipping time, very satisfied! just a few computer malfunctions, freezing on startup and led and case fan not working."
"Truly a professional operation! Dealt with Gene for this order and with Ed on my previous order when I experienced problems with the 6 year old system. I reviewed several other dealers but because of the service options and warranty, I came back to the Computer LX operation for a purchase. Thanks ComputerLX for your professionalism and quality systems."
"I bought a computer to replace an older office PC that crashed. The staff was very helpful in chosing the right system. The product was shipped on time. The only complant is that I receive a restore Windows 7 disc and not a retail box. I have bought computers from builders before and have always received a Windows box with the system."
"Very good experience. I came upon AllPCZone / ComputerLX.com when searching online for companies that build custom PCs. I called and spoke to Elena, who gave me straightforward answers to my questions. I was in a bit of a time-crunch to get the machine, so she recommended that I come up with a configuration that I like and send it to her before submitting the order. That way she could look it over, make sure all of the parts are in stock, make any recommendations, etc. I did that, explaining in the e-mail my needs and the reasons for my choices. She looked it over, gave me some helpful feedback, and suggested a tweeked version of the system which was considerably better than my original configuration (and yes I did look up benchmark comparisons)... well worth the modest price increase. They were able to build the system and ship it to me quite quickly, and it's been working out great so far. I e-mailed them with a question about my machine a week or two after receiving it and it was answered very quickly. High marks for these folks!"
"Great shopping experience and service. The web ordering process was easy to navigate. The only negative (not sure it is) are the numerous options for each component. That can be a bit overwhelming. Support contacted me after reviewing my order to inform me of a cooling system better suited for my configuration. It cost a little more, but worth it! I'll certainly shop here again!"
"I really liked the working staff and their ability to answer all of my questions!"
"This PC builder seems to have a glowing reputation online and from my experience with this order they do deserve it. My experience mirrors many other reviews where a polite and helpful employee promptly contacts you to discuss your order. I get the impression part of their business model is talking you up a bit on the components you choose but their recommendations are very appropriate. I configured my computer in the midst of a flu. I was loaded up on cold meds and picked an odd mix of low and high end components in a half awake effort to save a buck. The staff member walked me through the configuration after asking what specifically I was planning to do with the PC and politely explained I had built a nonfunctional fire hazard. She had some recommendations that resulted in cheaper options but for the most part the suggestions were mild upgrades in price. When all was said and done my $1100 PC cost a little over $1200.
Shipping isn't instant since this is a builder site but I did get my PC quicker than estimated. The PC was double boxed for protection and they include the motherboard box in which they put all the manuals and any spare parts that came with your purchased components.
After a few weeks of operating time the computer has been running without a hitch, does everything promised and appears well assembled. The only hiccup in craftsmanship is the external connectors on the motherboard and the case's external face-plate don't perfectly line up. You can tell a tech spent a fair amount of time bending that face-plate just a bit to ensure the rear ports are all accessible but they didn't quite get the PS2 ports to line up. But frankly who uses those any more and I was a bit surprised that a modern name-brand motherboard would still have them.
All in all this transaction was everything I expected it to be given the flood of positive reviews for this company and I would definitely use them again if I found myself in the market for another PC."
"Great Service. Machine came and worked perfect out of the box. Will buy again."
"Great job, quick ship, exactly as ordered and great prices. Prompt and fast communication. Will order again!!!"
"Great experience. I was very skeptical at first because I had only purchased name brand desktops in the past but I needed specific performance for my current computer; as a home stock trader I wanted a system to run six monitors and be very reliable. I probably went overboard but I know the system I put together will last 5-6 years and upgrades will be much easier than store bought systems. After I submitted my system I was contacted by the staff and recommendations were made to modify certain parts to make sure the system operated at maximum performance. I have had the system for a few weeks and I cannot be happier, even the wife likes it which is a win considering the investment. Everything works as promised and it is very well constructed. "
"Overall I'm very satisfied. I originally gave an average 3 star review as I was waiting to hear back from technical support but I now would definitely give a five star review. Everything was as advertised. The price was very fair. Sales people were very helpful in making suggestions for my build (both upgrades and downgrades). I encountered two issues that I recently raised and Edward at technical support called me to help me resolve the issue. One of the issues turned out to not be an issue at all because I didn't realize my video card had a micro hdmi and not a regular hdmi input port. Edward pointed this out and also offered to send me a micro hdmi to hdmi converter free of charge. I greatly appreciated that. My second issue related to my secondary monitor intermittently goes black for a few seconds at a time when watching videos and/or surfing the web on either monitor. While this issue isn't yet resolved, Edward helped me troubleshoot and also helped me clean up a host of other issues on my computer as well as downloaded some helpful programs/files. We're thinking that this is a monitor issue and not a video card issue but if it does turn out to be a video card issue, it will be taken care of by the Company. The purchasing process and the recent technical service session were both very good experiences. Once we get to the bottom of this secondary monitor issue I'll be in great shape."
"Great and Friendly service , very helpful in getting the right Pc that i wanted , very satisfied."
"I got the system and was happy, so happy i bought it and I spent my money well, I didn't have a windows 7 disc and didn't buy it with my computer, so I asked how i could get one and they sent me one free!"
"Had a great experience, got great advice on the computer build from Elena, and received computer in about a week after ordering. I would highly recommend computer LX and will order my next gaming PC from them as well.
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"I have had my PC for a short time now, but I really like it. It is so much faster and so up-to-date. Building it myself was the best part. Customer service and prompt responses will ensure I will shop here again."