"I have ordered two computers. Both have worked very well. Their prices were the best I could find. The quality of the builds was also very high in that their computers had nice cable management and were immaculately cleaned. The packaging was very nice and the foam to support the GPU during shipment was a great touch. I had a small issue with a mouse and it was very quickly rectified."
"The customer service I received from Computer Upgrade King was second to none. Customer service representatives like Justin (although there are few like him) help insure a company’s success because they REALLY do care about their customers. "
"My youngest daughter and dog destroyed my laptop playing catch in the basement and I needed a new one asap. Computer Upgrade King had the best price on one of the laptops I was looking at and offered fast shipping. I ordered it online and reached out to them to see how soon I could have it delivered. They responded quickly, kept me informed about the shipping progress. I had my new laptop in two days. "
"Awesome customer service. Called in twice and they helped me both times. They sent me a link to buy an adapter cable I needed. Awesome!"
"Hands down one of the best customer service experiences I've had in a long time. He was aware of the items, I had questions about, had the knowledge to confirm my understanding of the products and had the confidence to recommend several other items to aide me in my workload. I truly appreciate his Expertise combined with his respectful attitude. This truly made my day! Well done!"
"Paid for a new computer, got a defective computer with strange glitches. Was charged a $400 restocking fee. "
"The machine from Computer Upgrade King (CUK) arrived ahead of scheduled delivery date. There were some hardware and software issues, but Jesse in Customer Service is top notch. Thanks Jesse for your personal attention to quickly and effectively correct all. I admit the problems required more than casual confidence with the computer internals and workings, but bottom line I am very happy with the purchase."
"I've had the pleasure of working with them for my last two builds. Both times we had some issues but both times CUKUSA was very efficient at working with me. In my most recent purchase I had some bad hardware and while we worked to troubleshoot the issue, we ultimately replaced the entire unit. CUK has always been top notch when it comes to customer service and this experience was no different. I worked with a tech one on one for several days to ultimately arrive at the perfect system! Thank you CUK!"
"Jesse, support engineer, is VERY good at his job: technical and customer care.
Highly recommended
"
"Derek and Jesse take the time to figure out the customer's needs and recommends a solution that works best for the situation. "
"I bought a gaming desktop PC from Computer Upgrade King, and it has proven to be the best purchase I could have ever made. From the case to the final product, it was built by hand exactly to my specifications. You won't be finding any bloatware or junk on your new PC, either. Just the basics to get it up and running and YOU decide what you want to add to it! This PC is capable of handling anything I can give it to do. I more than likely will never need a new PC again, with the care and quality that went into this one. I could not have built a better unit myself! :o)"
"I have been a customer for 7 years and just purchased my third laptop from CUK. The technicians at CUK are excellent. Most importantly, they are extremely responsive to questions and fair with pricing. When they upgrade a computer, the warranty is THREE years! I have sent a laptop in for warranty repair and also for out-of-warranty repair. I have called and written for advice and have received solid responses. Implementing and researching their responses shows that CUK techs are spot on. I have been more than satisfied with every transaction I have had with the techs.
CUK is the place to shop if you are looking for a laptop or desktop with enhanced specs."
"They built me a machine and its the best ever and the guys there are so nice and respectful they will help you out with anything.
I would recommend computer upgrade king to everyone i know and i believe when you use them you will do and say the same thing.
Thanks so much Computer upgrade king
your the best on the market
Sincerely
Frank Ucci
.
"
"Great PC. Couldn't be happier. The service by Chase Mahan was prompt and corrected the fans."
"I'm very happy with the high-end desktop I bought from CUK. One of the components failed early on but CUK remedied the situation quickly, professionally and with minimum fuss. Great communication, very proactive, and I'm happy how it resolved. They built the system that I would have built myself if I had the time and motivation to buy all the individual components and assemble it myself. The system was expensive AND well worth the price! Thanks CUK!"