"These people are the best in service and tech support great experience with them after buying a laptop from them, very friendly and supportive"
"Customer support was amazing! They had great prices and the website is clean."
"Shopped a lot of computers, by far best value for the money. Responded to emails quickly and concisely. Great product at great price. Look no further. "
"fantastic products
good priced
instant and friendly customer service"
"I've been dealing with this seller for over a year and each time I have an inquiry it's always answered promptly. Great customer service even after the sale."
"I waited a little while after purchase before adding a review. It has been over 6 months and I am happy to report that the system is still awesome. I needed a system to run flight simulators and VR. The techs at CUK were very knowledgeable and very helpful in putting together this beast of a system. Payment and shipment were both without issues.
I have recommended the company to friends and I plan to buy from the again if I ever need to upgrade (which, unfortunately for CUK, probably won't be for a while)."
"I planned a trip to USA (I am from Argentina) and wanted to buy a gaming laptop. I was in a very narrow time windows to schedule delivery since I was moving along my trip. A couple of weeks before my trip I emailed CUK, told them about my situation, they offered me a solution. They took care of timing and delivery arrangements. All I had to to was select and buy, and tell them when and where to be delivered. Everything worked perfectly timed! I am out words! The ASUS G752VS (upgraded) os insane! Im really happy with my new laptop! And more than thankful with CUK. 10 /10!!"
"Their customer support is top notch.If you ever encounter any problems with your hardware you can rest assured that their support will do everything to fix it for you."
"I had some issues with my order to computer upgrade King that I needed to straighten out and I also wanted to upgrade my specs though I had already placed the order. I gave them a call and they were very understanding very helpful,, professional, friendly and courteous. They were also very on the ball and knew exactly what I was saying and really helped me clear things up and get the order. The way I wanted it. Then they turned around and built a computer in one day and shipped off the following day. I thought that was so great of them. The computer itself is a gem. They use very high quality components and you get to decide based on the options you choose exactly the kind of computer you will get in the way of its specs. What could be better than this. I found this company to be a breath of fresh air.. I most highly recommend computer upgrade King."
"I bought a laptop from another 3rd party amazon vendor and nothing but issues so I rma it still same issues. Amazon gave me full refund and i got one of the 1080 Trion towers. Im on it all day every day. Not one error or anything! You guy are truly Kings and know what you're doing. ( just wish psu was modular i'll get one eventually) but that was my only gripe! It's Beautiful!"
"Since the 1st time I shipped my laptop back to CUK, I've experienced all of the same issues that I have since the day I 1st booted up my brand new out of the box laptop. I've paid to have it shipped back twice now. I've been without my laptop for a month at this point while they have conducted tests. The SSD has been replaced. The RAM turned out to be no good and was replaced and the same problems persisted despite whatever stress tests were conducted. After shipping this laptop back a 2nd time they claim that there were no problems found through testing and as a result had the motherboard replaced. Stress tests were conducted again with no meaingful results. Next step was for ME to perform a factory reset on the laptop as a shot in the dark to address any possible OS issues. I don't know why that wasn't done while they had it in their hands the last time I shipped it back. I was told they didn't want to delete any necessary files, but I had already removed or backed all pertinent data to prepare for such an effort. If they had reached out to me to ask they would have known and could have gone forward with the reset. Here we are today. First day working on the laptop again and it's crashed within 10 minutes of use. CUK refuses to grant me a replacement machine or a credit towards a different option altogether. This is clearly a defective product and I'm stuck with it. I'm seriously disappointed in all of my wasted time and money. I'm currently waiting for a remote session so that I can spend more of my time trying to fix a broken machine that I bought brand new from Computer Upgrade Kings. I wish you the best of luck if you decided to buy from them. You might be signing up for a life of hassle."
"I decided to buy a computer from Cuk. (Computer Upgrade King) When I received the package/item, the packaging/protection was very nice. When it shipped, it got here in less than a week.
I had sent them many support questions to their customer service, and always received a reply by them within a few hours. (As long as they were opened)
"
"I purchased their Annihilator desktop and upgraded RAM to 64GB (from 8 GB), 500 GB SSD drive (from 256 GB), added the $10 expedite charge and the machine delivered a week later exactly as ordered. They were careful with my information - when I typo'd my ship to address after ordering and I tried to update it, they cancelled the order to ensure someone didn't try to re-direct my order. CUK was very professional with the process. Their customer service team were great via email though I could not reach via phone - but response on email was within hours each time I've reached out to them - I had to as I had challenges downloading the free game that came with the order as Nvidia does not do a good job guiding you to the DL site. Would recommend CUK for desktops!!"
"I purchased a fairly expensive gaming pc from computer upgrade king via amazon. I could not be more happy with the performance of the computer so far. It's a very fast machine and I have not had any problems with it as of a week of owning it. It was in stock on amazon, I ordered the computer on a thursday night and paid for 1 day shipping and had the computer by noon on saturday and the box looked to be in near perfect conditon. The pc was double boxed and upon removing it had no blemishes. It was up and running minutes after hooking everything up. I would definitely consider buying from computer upgrade king again if I were shopping for another pc."
"Reluctantly I purchased a laptop online instead of through a local retailer but I'm glad I did. As always, I experienced problems with my PC (if anyone can find a problem-free PC, please let the world know) but Computer Upgrade King has offered me quick, precise and thorough customer service each and every time I've contacted them. I'd recommend them and plan to be a loyal customer."