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Verified
5/5

2008-09-10

"I am always glad to do business with Console Source. My last order arrived quickly and the items were in perfect condition."

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Verified
5/5

2008-09-10

"Super fast service. Product was easy to install and has worked much better that it was even advertised.

I would definately recommend and buy from Console Source again.
"

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Verified
2/5

2008-09-10

"Horrible customer service. Last year I ordered some R4's without realizing that they don't support the higher capacity memory cards. Almost immediately I sent out emails to their support contacts about canceling the order and just reordering the right things.

No Response.

I tried calling the phone number. BUSY for HOURS. I called repeatedly in 15 minute increments on business days and no response. I just started sending an email evey day for a week as I knew they were backed up and wouldn't send my R4's till after the new years.

No response, nada, zip. I tried all the email addresses for support and sales. In the end I received my R4's as fast as they could.

I have ordered from them before but never had a customer service issue. Being this is the first time I had to contact them I was annoyed that I couldn't contact them by any means. Being that I was a resaler myself I loathed to do a charge reversal. I ended up just selling the R4's at a loss and buying from another company.

I would of been happen with an email of "Sorry we missed you, but we were swamped" but not even that.

They are always fast on deliveries and they have a great order system, but with that kind of support, It makes me wonder how well they accept returns.

PS - I know it was Christmas, but they could of ATLEAST sent a mail about the support issues.
"

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Verified
4/5

2008-09-10

"Very kind and careful company. Cares about customers orders well and makes sure they are delivered promptly. Made sure order was a good experience. "

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Verified
5/5

2008-09-10

"Console source has quality products at good prices and the delivery is pretty quick. I would recommend shopping here to my friends. Thanks Console Source."

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Verified
5/5

2008-09-10

"Great prices on great quality items and easy fast service."

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Verified
4/5

2008-09-10

"Never got what I ordered was not in stock"

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Verified
4/5

2008-09-10

"Product came in excellent condition, shipping was quite good. Product install without any problems. Looking forward to do more business in the near future."

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Verified
4/5

2008-09-10

"It came fast and everything but the m3 its self was broken. Customer support was fine but really was demanding i posted a video of proof and well i lost the m3 later so pretty much i just lost 111 dollars. I mean ive got a m3 simply now and it works great thats why i want this memory card actually :D"

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Verified
3/5

2008-09-10

"I placed my order from ConsoleSource because I believed they had the best prices. I received my order and when it arrived I had no need for it anymore. I sent it back and waited. I was supposed to be notified within 48 hours when they received my return but was not notified at all. I had to contact them about getting refunded. I used their "Support Help Desk", a kind of message center, to contact them where replies from them would take an average of 3-4 days. It was a frustrating process but I was refunded in the end and did not have to pay the restocking fee (I think they forgot it). I would probably buy from Console source again for their cheap shipping and decent prices."

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Verified
5/5

2008-09-10

"Ordered a specialty trifold screwdriver for opening GBA. Prompt shipment, product as listed."

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Verified
5/5

2008-09-10

"Console Source provided a great friendly service. They kept me up to date with my order process and shipping times. They were very fast in their shipping and delivered a great product that I am still using all the time today. Doing business with Console Source will never be a bad idea."

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Verified
5/5

2008-09-10

"Great Business and quick shipment. My order was processed and I received confirmation in a timely manner. I received the item and was exactly as advertised. I would definitely purchase from them again. "

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Verified
5/5

2008-09-10

"ConsoleSource has a great selection of products for all the different gaming platforms. The website is very well organized and shipping is both reasonable and quick."

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Verified
5/5

2008-09-10

"Great Prices and great shipping. I've shopped here more then once. Really like the prices they compete with. Also they mostly have everything instock and with reasonable shipping prices. Will some more in the future."

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