"item was backordered and I was notified next day appreciated service "
"I very happy with construction gear!Thank you."
"Some how the zip code got messed up and the boots ended up in Oregon instead of Ohio and the online tracking was never up to date. Therefore, it took an additional 3-4 business days for the boots to arrive. In the past we have never had this problem and the boots always arrived in 3-5 business days; not over 2 weeks. "
"Great product very pleased."
"I received my painters pants as order in a speedily matter and I am very satisfied. I would definitely recommend Construction Gear!"
"SATISFIED WITH YOUR PRODUCT"
"
We are well satisfied with your product and will definitely reorder additional overalls at a later date. The product was less than locally purchased products and the shipping was free. ThankS!"
"Haven't received all yet. One out of three"
“Thank you for your recent order with us. We apologize for our failure to inform you that two of the items you ordered were discontinued from the supplier. You were not charged for these items. We appreciate your feedback and will make all necessary changes to ensure this does not happen on future orders. Please feel free to contact our customers service department at 877 734 2458 with any questions.”
"I never received the item that I ordered."
“Thank you for your recent order with us. We apologize that the order you placed with us was canceled. We have contacted you by phone and email within 24 hours of order placement to gather and confirm information regarding the order placed. We advised that if we did not hear back from you in 2 business days, we would cancel the order. We did not hear back from you, so the order was canceled and an email was sent confirming the cancellation. We apologize for any inconvenience. Please feel free to contact our customer service department at 877 734 2458 with any questions.”
"The tool belts that I ordered were of very good quality and they were received on time for my deck project!! "
"Great quality, accurate order, shipped quickly, fair price."
"Great product, I thought the "customization" was going to be a little more than vinyl letters, but I am still very happy with the purchase :)"
"you call these natural, painters whites, they are beige, call them what they are, you cost me the price of three pairs in shipping and lost me forever....."
“Thank you for your recent order with us. We apologize that you are not happy with the product you received. We appreciate your feedback and will make all necessary changes to our website to ensure all of our products are described accurately. We would like to refund you for the shipping charges that you accrued. Please contact our customer service department at 877 734 2458 as we will need to obtain additional information to issue a refund, again we apologize for the inconvenience.”
"Got my order in the time expected. Thanks for the good customer service and quality product."
"I bought the pants for my daughter. Out of the 4 pants purchased she was only able to wear one of them. I have returned the package which should be delivered on Friday and hopefully the process in crediting my account will go smoothly.
Thank you"
A rep from Construction Gear, , has responded:
“Thank you for your recent order with us. We apologize that the order was not received within the regular time frame for the Economy shipping method you usually select. We appreciate you making us aware of this so we are able make any necessary changes to ensure this does not occur on future orders. Please feel free to contact our customer service department at 877 734 2458 with any questions.”