"no hassles. quick delivery."
"Received everything in a timely matter. Very satisfied with the products! Thanks! "
"Poor quality face shield frame not standard"
"I was very pleased with coveralls. I had to return them for a different size, staff was very helpful and friendly. I'll return to shop when needed."
"The jeans I ordered for my husband were received in good condition and in a timely fashion They fit perfectly.
The price was better than other places I checked I would order them again."
"very good product and fast delivery. thank you"
"The boots were delivered fine even though our original item choice was out of stock."
"Order arrived in two shipments, but that was ok."
"
I have ordered from Construction Gear 5 times now. The first 3 times went great. The last 2 times have been a nightmare. about 6 months ago I ordered a steel toe pair of John Deere boots. I get a phone call 2 days later saying that they do not have them in stock and they wont be in for 2 months and they would not hold my order. I just ordered 3 weeks ago a pair of Georgia boots and the same thing happened. They can not get them in. IF YOU DO NOT HAVE THE BOOTS IN STOCK, TAKE THEM OFF YOUR PAGE. I am extremely disappointed with Construction Gear. To say it best I will not be wasting my time ordering from them again unless they try to get my business by offering me a deal I can not pass up."
“Thank you for your most recent order with us. We apologize that the boot you ordered sold out from the supplier. There are times when we do sell out of a product before it can be removed from the website. We have a team of people who are dedicated to calling and emailing customers regarding backorders and offering resolutions. In the two orders you reference above, you were contacted on both occasions and provided options to substitute with another product or cancel the order. When we did not receive a response from you, the orders were canceled. We appreciate your feedback as it is important to us. We are always looking for ways to improve the service provided to our customers. Again, we apologize for any inconvenience. We would like to speak with you regarding your order. Please contact our customer service department at 877 734 2458.”
"OMG!!!!!!! I really love my Pink Safety Girl work boots!!! They are so comfortable too!!! I would recommend them to anyone!!!!"
"I needed to exchange the size of the boots because they were a little small. But with your no charge for shipping, it was no problem! Easy to order, exchange and quick shipments too."
"They had what I needed and sent it right away."
"It was my second order online and I will definitely order more with your store. Thanks Dave"
"easy to use site. i ordered something that was on back order, they actually CALLED to let me know. customer service is top of the line!"
"Great customer service when the item I ordered was out of stock."
A rep from Construction Gear, , has responded:
“Thank you for your recent order with us. As we discussed, a credit was issued for the product cost back to the original form of payment. We appreciate your feedback and will make any necessary changes to ensure all products are of better quality. Your feedback is important to us. Please feel free to contact our customer service department at 877 734 2458 with any questions.”