"They had very good customer service and were very accommodating, no complaints there.
I was very dissatisfied with the product however (navy rain suit) i ordered 2 on separate occasions, the 1st time it sorta ripped down the crotch but I figured it was a lemon and the product itself wasn't actually that bad. the second one.... completely ripped in less then 45 minutes of use. "
"The online shopping experience was fine. Unfortunately, they were out-of-stock and I ultimately had to cancel the order."
“Thank you for your recent order with us. We apologize that the item you ordered was discontinued from the supplier. We have canceled your order as you requested. Please feel free to contact our customer service department at 877 734 2458 with any questions.”
"Poor quality sewing and design was not clear and not what I wanted. Gave it away as not worth postage to return it. "
“Thank you for your recent order with us. We apologize that you were not satisfied with the product you ordered. We appreciate your feedback and will pass this along to the necessary department. We have refunded you for the product back to the original form of payment. Please feel free to contact our customer service department at 877 734 2458 with any questions.”
"Very satisfied with my boots. The boots are comfortable and was nice to find someone who carries big sizes. Thanks and will be buying boots in the future."
"fast delivery - did what they said they would do - thanks"
"Great prices, great products, great service."
"I was very satisfied with the quality of your products... "
"The work shoes are comfortable and are worthy of the grounds maintenance duties I perform. thanks!"
"Fast shipment. Order correct. "
"Excellent! Shipped everything as ordered in a timely manner. I will definitely order from Construction Gear.com again. "
"Not to impressed with the product I purchased. delivery and overall service was great"
“Thank you for your recent order with us. ConstructionGear.com values you as a customer, and wants you to be 100% satisfied with every purchase. If you aren’t happy with your new work boots, we will issue a free return merchandise label to you by mail or email. Please feel free to contact our customer service department at 877 734 2458 with any questions.”
"Thank you so much for a wonder pair of work boots at a great price. It came in time for my daughters trip to help in the mountains of West Virginia."
"Their promotion code brought the price down below the competitors and my order qualified for free shipping. Very satisfied with everything. "
"Always enjoying shopping with you'all!"
"Not one kink to talk about in this purchase, great job. "
A rep from Construction Gear, , has responded:
“Thank you for your recent order with us. We apologize that the item you ordered on two occasions have both ripped. We have refunded you for both of the products and sent you an email confirming the refund. We appreciate you making us aware of this as we will make all necessary calls to the supplier of this product. Please feel free to contact our customer service department at 877 734 2458 with any questions.”