"Fast service as described"
"I tried to do a live chart and was told noone was available, but to leave my email address and someone would contact me. No one did. The overalls I purchased are nice but they are a little bit, I would have known that if there was a size chart for it."
"Overall it was good but my product came in 2 separate deliveries. It would have been good to get an email that 1 of the packages was delayed. "
“Thanks for your recent order with us. We apologize for the shipping confusion. We have sent you an email once the order shipped from our warehouse. Two tracking numbers were listed with the carrier and link to track both the packages. We appreciate your feedback and will make any necessary changes. Please feel free to contact our customer service department at 877 734 2458 with any questions.”
"Great design of a boot scraper."
"I ended up not getting my order because they were out of stock for the shoe I wanted, and the pending charge was on my credit card for almost 3 weeks, poor customer service. This survey didn't even know I didn't get my order because I should of never gotten the survey because I didn't buy anything"
“Thank you for your recent order with us. We apologize that the Boot you ordered was sold out from the supplier. We have contacted you by both phone and email and offered to substitute with another similar product or cancel the order. We have canceled your order as you requested. Please keep in mind the authorization period is determined by the card type and bank, not customer service. Typically when a credit card is authorized, the hold may last as long as 30 days, depending on the issuing bank. Please feel free to contact our customer service department at 877 734 2458 with any questions.”
"They are very easy to talk to on phone & navigating around on there website's pretty simple as well."
"Got what I ordered very quickly."
"Product vs price excellent. Boot true to shoe size. Ordered 3 pair and all three colleagues happy. "
"Very satisfied. I have been trying to find them in the 34" length for my husband. 32" just do not last after many washing. He is a contractor and enjoys wearing these year round."
"Anytime I order and/or call I always have the best customer service and receive product as requested! LOVE Construction Gear! They make you smile and the product comes so quickly.
THANKS!
SS Wilmington, NC "
"Great service,prompt delivery AAAAAAAAAA"
"Always good service and good products"
"Ordered (3) wrench rolls on may 14th (2) got back ordered and I still haven't got the (1) they had in stock and its June 5th! This place sucks! Oh and I got charged shipping for all (3). Even after I cancelled the back ordered (2) only because they weren't scheduled to be in until July 15th."
“Thank you for your recent order with us. We apologize that the (2) items you ordered were sold out from the supplier. We have cancelled those items from your order as you requested. You were not charged for these items, only for the shipping and product that has shipped and is in transit to you. Please keep in mind that the Economy shipping you selected has a 3-10 business day delivery time. Please feel free to contact our customer service department at 877 734 2458 with any questions.”
"Excellent, timely service and products. Will happily order again."
"Everything went perfectly well."
A rep from Construction Gear, , has responded:
“Thank you for your recent order with us. We would like to speak to you concerning your review and to offer you some options for resolving any issues with your order. Please contact our Customer Service Department at 877-734-2458.”