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Verified
5/5

2006-08-04

"I was Really happy with how easy the transaction went, and suprised at how fast it was sent. It even arrived early. I can't wait to take it on our trip, I know that our kids will really enjoy it. Thanks!!!!!!!!"

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Verified
5/5

2006-08-04

"Fast Transaction,Packed well,Good communication.Great Store."

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Verified
5/5

2006-08-03

"Wonderful seller and quick turn around I paid on Friday and recieved my merchandise on Wednesday I am very satisfied with the product and the service I have recieved and will continue to do business with this company in the future."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-08-03

"Fast delivery and great communication...Items as described, no hidden surprizes. highly recommended seller"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-08-03

"great prices great product what else can I say,
oh yea great shipping
"

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Is committed to quality products and services

Verified
5/5

2006-08-01

"The Nintendo DS handheld game system is in very good condition, and looks and plays like new. It even included the recharger and stylus. Nothing was missing except the box and manual. I purchased the manual from the Nintendo website for a few dollars.

I am very pleased with the transaction. It was a gift to my 11 year old niece visiting from California.
"

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Verified
2/5

2006-08-01

"surplusdealz05 Holds ebay customers feedback hostage!!!! I will never do business with them again! It is wrong that a company will not leave positive feedback when I have done my part in good faith and paid promply!!! It is even worse that a company will use an automated feedback system that gives the same as it gets!!! When a company sells a product as cheap as they do it is a buyer beware I realize this, however they do need to review their feedback system and policies. Become a company of good character give feedback to your coustomers when they finish their end of the deal not waiting until they give you some and retaliating with the same kind!!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
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Overall customer service
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
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Speed of web site
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Verified
5/5

2006-08-01

"Fast shipping. Hard to find product in as described condition. Good communications. Great price. "

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Verified
5/5

2006-08-01

"Really super to deal with and lightning fast shipping. I would definitely recommend this store to anyone without any reservations."

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Verified
4/5

2006-08-01

"i received what i ordered at the time stated by the seller.i am satisfied with my order."

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Verified
4/5

2006-08-01

"The "All Sales Final" and "No Refunds - No Returns" wording in the ebay ads raises red flags. It comes across in a "hostile" manner for the transaction. I "took the chance" anyway and was pleased with my purchases - even though I worried that I would have scratched merchandise that was a waste of postage. Wouldn't it be better to adopt a more consumer-friendly sales contract that would allow the consumer (me) to feel good about purchasing again without "running the risk" of receiving bad merchandise"? You should allow obviously scratched/unplayable merchandise to be returned (within a short timeframe) and give all your customers a better shopping experience rather than have the draconian terms you have to eliminate the few customers that might attempt to return merchandise that they themselves damaged...
I hope this makes sense.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is consumer focused
N/A
Is trustworthy
N/A
Is easy to do business with
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
N/A
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
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Overall customer service
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
N/A
Speed of web site

Verified
4/5

2006-07-31

"quick shipping. crack in the cd case, but was informed that there would most likely be one. the cd, though was in perfect condition. and the price couldnt be beat. well recommended if your not to picky about cd cases and you like cheap prices."

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Verified
5/5

2006-07-31

"Very fast shipping, good product, good deal, would definitely do business with again!"

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Verified
5/5

2006-07-30

" I WAS HAPPY WITH MY PURCHASE. THE PRICE WAS VERY GOOD, THE ITEM WAS AS DESCRIBED, IT SHIPPED PROMPTLY. I WILL DEFINATELY PURCHASE FROM THEM AGAIN."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
Overall web site
N/A
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-07-29

"I purchased a game on ebay from seller ID swdiscounters. I was very pleased with the product, fast shipping and low price. I will definately look to buy from them in the future! Thanks!

ebay ID: awheck890
"

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Overall quality of the company
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Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused