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Return/Replacement policy:
0.00/5

Verified
5/5

2006-07-03

"CD was in great shape and arrived very quickly. Just surprised at the shipping cost ($6.99 for a single cd), but I guess there are "handling" charges to apply as well. Still overall, I don't think I could've found a cd in the same shape at the grand total price of $7."

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Verified
5/5

2006-07-02

"It was a very nice camera and work very nice.The shipping was very fast also.I would buy from them again off ebay.the invoice no# I listed above is the item number the item was listed as on ebay hope that's ok."

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5/5

2006-07-02

"SPEED AND QUALITY OF MERCHANDISE WERE EXCELLENT.
I FOUND THIS TO BE AN EXCEPTIONAL TRANSACTION. I WOULD DO BUSINESS AGAIN. A PLUS+++++++++++++++++
"

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Overall quality of the company
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Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
4/5

2006-07-01

"Great shipping got it fast and i wish i could buy another stick for a MAME machine that i have but you will not let me get it if you will plz feel free to email me at ****@**** "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
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Being knowledgeable
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Making decisions on their own
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Resolving problems
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Verified
5/5

2006-07-01

"Good transaction. Got what I wanted at a good price."

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Verified
5/5

2006-07-01

"I am extremely pleased with this purchasing experience. Everything was as it should be with every purchase, simple, honest and above board. Delivery was very quick, item was exactly as described, I'm very satisfied."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
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Overall customer service
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Customer service making decisions on their own
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2006-07-01

"excellent seller. Delivers as promised. quick delivery and trust worthy"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
4/5

2006-06-30

"Price was good. Shipping seemed pretty fast. CD case was cracked when it arrived, which may not have been the seller's fault, but the inadequate packaging (a padded envelope) certainly made it more likely that it would be damaged (unless it was cracked before sending, which could be a reason for the good price)."

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N/A
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N/A
Is easy to do business with

Verified
5/5

2006-06-30

"Very pleased with transaction. Seller had good communications and shipped unit very fast.
I would buy from him/her again.
"

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Verified
5/5

2006-06-30

"WHEN I NEEDED INFO ABOUT THIS PRODUCT YOU WERE VERY HELPFUL"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2006-06-30

"I ordered a set of wireless headphones. They were listed as Complete with all parts and accessories. All they sent was headphones, no accessories and NO TRANSMITTER!!! Without the transmitter, the headphones are nothing but ugly plastic earmuffs. Worthless!!
The title "Customer Service Department" must be a joke with them. They do not even attempt to provide service to their customers. THERE IS NO WAY TO TALK TO THEM! You can send them email but they do not even read it, only send back form letters listing their return policy.
They will not ship the rest of my order to me.
They will only provide a refund the purchase price if I pay again to ship their mistake back to them.
They will not refund the shipping even though they never sent the complete item that fee was supposed to be for.
Since they deal in low priced merchandise, shipping is almost always more than the purchase price, making returns too costly to be worth it. They count on this. Poor customer service is part of their business plan.
Consumer Depot is a horrible company. Do not be fooled by any good reviews you may see. They all have 1 thing in common, they were the lucky ones with no problems on their order. When something does go wrong, they could not care less about you. Do not reward their callousness. Do not buy from Consumer Depot
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-06-29

"i receive my order and i m very pleased with it, was very well packed and came in a seal retail box im pretty sure that i got an excellent deal on this item thanks jiri41 ."

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Overall quality of the company
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Is committed to quality products and services

Verified
5/5

2006-06-29

"It was my first purchase from this company and it was a pleasure to do business with very fast shipping,great games and great prices,I will be buying again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2006-06-29

"Prompt delivery...Great Value...Look forward to doing business with you again.....Thank you"

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Overall quality of the company
Pricing of products and services
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Is consumer focused
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Is committed to quality products and services
Is easy to do business with

Verified
5/5

2006-06-29

"Top notch seller got the item verry fast and prompt emails highly recommend to anyone."

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