"When the box was delivered, it was rather smashed up and the tape on top of the box, that was supposed to seal it, was sliced open. I am pretty sure that everything I ordered was inside, but I can't be absolutely certain that nothing was removed, because the box was effectively opened and not re-sealed before I received it. Thankfully, when it was delivered, it was locked inside a parcel box and was not sitting on my front doorstep. The merchandise inside was precisely what I expected and I'm very satisfied with my order, in spite of the shipping issues."
"Awesome company. Processed all my orders very timely. Great prices & fabulous sales!!"
"I have ordered from the site several times and been pleased with my items of choice; except for the recent plastic storage container orders. The 12x12 & the 8x11were poorly packed & protected. By the time I received my items the box was mashed in & I guess a thin piece of tape supposed to hold the big box together, it didn't. Thankfully the small items was in bags inside a closed lid container or they would have been lost cause the box was wide open barely holding together.
Each time this has happened the containers was crushed & broken. I did call customer services and the representative was very polite & eager to resolve the problem. A new item was shipped right out & I received it with no damage. This recent damage order is being shipped out today and I hope it arrives not damage.
As I mentioned this is my second order of plastic storage containers being delivered damaged & having to call customer service to report damage & they shipping out another one.
I will not be ordering those again; however, I will continue purchasing from here again.
Please speak to your shipping departments on the importance of packing & shipping items throughout the USA. I'm located in Georgia & the boxes were beat up badly. I hate to see boxes shipped beyond GA.
Thank you and please continue providing outstanding scrapbook items. "
"I ordered Poultry Wire Frames and they were exactly like the description. "
"The website is easy to navigate. The prices were good. I received an email letting me know when my shipment was on its way. The items arrived in a timely manner.
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"I never have a problem with this website. The prices are reasonable & the shipping is even better. Everything always came on time as it said it should. They give you your information quick. When I did have an issue they resolved it in a timely professional manner. I love them !"
"Great selection, great prices! Love it all!"
"Amazing array of craft supplies and quick delivery. I hope they add more supplies so I only need to shop here. "
"Great products, like shown, great quality and packaged safely. Fast delivery. One of best on-line craft purchases I have made."
"very fast shipping !thanks"
"Very easy process to place order. Every item arrived in one box. "
"Shipping time was amazing. Nice quality of items and selection"
"Easy to navigate the site. I didn't find all that I was looking for but an pleased with the items I purchased. I thought the sales prices were very good. To reiterate, this was my first order but if I go by the experience of this one I would order again. Also, I would recommend Consumer Crafts."
"Nice things and good prices.. Thanks
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"The website was easy to choose
The package well packed and
the hat box was what I wanted"