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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-03-13

Texting prescription

"I prefer texting prescription to scanning, saves me a lot of time. Thank you"


Rep reply posted 2024-03-13
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-12

Always my go to contact supplier!

"I love how easy it is to order contacts here. I have been using CLK for years. They always save my prescriptions and make it easy to re order or submit a new prescription! I love that i can text in a picture of my new script."


Rep reply posted 2024-03-13
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-12

amazing

"great contacts at an affordable price"


Rep reply posted 2024-03-13
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-02-26

Great Customer Service

"I am a Senior. Wiley was very patient with me and helped me load my prescription and credit information. His help exceeded my expectations. Thank Wiley for his expertise and kindness. "


Rep reply posted 2024-02-26
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with and for leaving an amazing review about your experience! We are pleased to know that Wiley was able to help make the ordering process easy for you. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-02-26

NEW RX - PROCESS SEEMED EASY ENOUGH

"ordering seemed easy for new rx. would have been nice to see my uploaded rx filename on the final order page or in the confirmation email. i saw "uploaded successfully" when it was upoaded but then no other sign of it to give me peace of mind that there will be no issues. the processing fee is a little suspect as i don't see that with other vendors, but overall the bottom line per box is cheapest. i assume there's a catch should i ultimately have problems with my order. let's hope the process from A-Z is uneventful. Not trying to be negative - the fee simply seems unusual - why not work it into the price per box vs trying to lure people in with ultra low per box prices - taking a chance on your company and service.

Update 3/12/24 updating to five stars. All lenses came in within a few days and no issues with delivery at all! Overall still the lowest price per box, even with that wretched price allocation (low per box fee and high processing fee)…no waiting months on end for a rebate like one of their competitors. Thank you for squelching my skepticism!
"


Rep reply posted 2024-02-26
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-03-12

Quick and easy

"it took 5 min to order. I am excited to see the quality of the product"


Rep reply posted 2024-03-12
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-03-12

The processing fees are ridiculous. Just give your price upfront.

"If your price is good (which it is), just tell people the price upfront. "


Rep reply posted 2024-03-12
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
2/5

2024-03-12

Frustrating

"Had to reenter info a few times, Had "red" warning to enter a Promo code, but didn't give any promos."


Rep reply posted 2024-03-12
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us. I apologize you encountered technically difficulties when placing your order. If you could advise which device you were using we can IT look into this error. We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-03-12

Price Increases with Each Order

"Each time I order the pricing has increased. Thankfully, there is usually a discount to be applied or it would be worse but still higher each time."


Rep reply posted 2024-03-12
A rep from Contact Lens King, Amanda R, has responded:

“Hi. Thank you for ordering with us. I apologize for the price difference since your previous order. Prices are subject to change on a daily basis. We appreciate your business and look forward to serving you in the future.


Verified
3/5

2024-03-12

New service to me

"I have used a different contact lens online retailer for years and this is my first time using Contact Lens King. I'm uncertain about whether or not I will be satisfied with the experience, but I think the pricing is good which is why I chose to order. I'll see how things go once I receive my purchase."


Rep reply posted 2024-03-12
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us. Please do not hesitate to reach out to our award-winning customer service team if you need assistance with your order. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-12

Best prices

"Easy to order, best deal I've found!"


Rep reply posted 2024-03-12
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-03-11

Good ads but for what?

"No coupon codes I have worked. Don't offer them if you are not going to allow customers to use them. Moot point. "


Rep reply posted 2024-03-12
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize you were unable to use the coupon. As it states on all coupons: offer cannot be combined with existing sales and promotions. You are receiving the Google Flash Sale where no further discounts can be applied. As it states on our website under the cost of the product: this item is on sale and not eligible for any coupons, a processing fee will apply. All coupons are sent automatically and are not aware when products are on sale or at regular pricing. We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-03-11

love the prices

"repeated downloading perscript, help and success thank you"


Rep reply posted 2024-03-12
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-11

contactlensking is a contactlens emporer

"easy to use and keeps my records in order to renew"


Rep reply posted 2024-03-11
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-03-11

10% off

"I was unable to get the 10% off. I tried to sign up with my phone number to receive texts but I didn't get a text message t respond to. "


Rep reply posted 2024-03-11
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. Upon looking into your subscriptions, it seems back in December you unsubscribed from our text messaging services. However, you used a coupon that was sent to you via email and only one coupon can be applied per transaction. We appreciate your business and look forward to serving you in the future. ”