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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-03-16

Quick easy and affordable

"Although the processing fee is high. The price for the contacts is reasonable enough to offset the added expense."


Rep reply posted 2024-03-18
A rep from Contact Lens King, Amanda R, has responded:

“Hi. Thank you for ordering with us and taking the time to provide your feedback. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-16

"I'm using Contact Lens King for many years and we are very satisfied.
Excellent services.
"


Rep reply posted 2024-03-18
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-16

awesome

"great prices, fast shipping!"


Rep reply posted 2024-03-18
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-01

Best Value

"Very affordable for the brand name quality"


Rep reply posted 2024-03-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-16

Cheapest Price

"Stayed up until 3am comparing prices for my contacts. I'm annoyed that on the google shopping page lots of companies are saying the contacts are $9 a box but then after you add the four boxes thinking it'll be $40 the final price is $230. I don't know how they can get away with that. I wasted so much of my time. This was the only site that sold my 4 boxes under $100. My insurance offers $100 towards contacts but only if I go through the office I had my exam at and that office is selling them for $200 so I'm paying the hundred dollars no matter where I get them. Oh well. "


Rep reply posted 2024-03-18
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for your feedback. We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-03-16

Great Service but ridiculous fees!

"I read your pop up window about these ridiculous fees and this is one of the craziest things I've ever seen! Everyone should be ashamed of themselves! Gouging customers is not the way to earn business. I ordred these contacts many times last year and now I'm having to pay 2x the amount for the exact same product becuase of added so called fees! Fees for what?? You are already charging $12.95 for shipping which is a profit because I know it doesn't cost that much to ship this item. Maybe you should consider offering free shipping! Nobody else does it and more people might buy from Contact Lens King, even with the ridiculous fees! Other than that, I have always been happy with my service from Contact Lens King."


Rep reply posted 2024-03-18
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-03-16

Excellent experience

"The website is easy to use. No hidden costs. Best price out there. Thank you!"


Rep reply posted 2024-03-18
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-16

Affordable AF

"Compared to 1-800 Contacts, this was like $70 cheaper!! "


Rep reply posted 2024-03-18
A rep from Contact Lens King, Amanda R, has responded:

“Hi. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
2/5

2024-03-15

Contacts

"need more options to find the right size lens
"


Rep reply posted 2024-03-18
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. All products on our website are specific to how the manufacturer makes the product. If you are trying to change an attribute on our website to match your prescription and you are unable to, you either have the wrong product or the prescription is incorrect. ”


Verified
5/5

2024-03-15

Excellent online order

"Simple and easy to process my order. Fantastic!"


Rep reply posted 2024-03-15
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-03-15

Processing fee was hidden

"The processing fee was much more than I expected."


Rep reply posted 2024-03-15
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for order. I apologize for your frustration regarding the processing fee. Once you land of our product page under the cost of the item it will state: this item is on sale and not eligible for any coupons, a processing fee will apply. Once you click on the read more a popup will display explaining the processing fee an industry standard that is associated with the sales cost of the item and its priced per box. When you add the items to the cart the charge will remain broken out. We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-03-15

Hard to navigate

"I hate re ordering from your site! It's not convenient"


Rep reply posted 2024-03-15
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us. I apologize you feel our website is not easy to navigate, we do our best to keep it user-friendly. Feel free to reach out to customer service with your feedback, we are always looking for ways to improve the user-experience. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-15

Great Customer Service

"I was having trouble ordering, I called CS and she put my order in for me."


Rep reply posted 2024-03-15
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-15

Easy site to navigate!

"Very easy to order contacts and a great price. "


Rep reply posted 2024-03-15
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-02-29

VERY EASY

"I WAS ABLE TO ORDER MY CONTACTS WITH NO ISSUES"


Rep reply posted 2024-02-29
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”