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Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5


Verified
5/5

2024-12-10

"I required assistance in placing my order. i was made to feel like the most important person in town "


Rep reply posted 2024-12-10
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-12-10

easy

"thanks for the easy pay and discount"


Rep reply posted 2024-12-10
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-12-10

Best price ever!

"I used to order from another ".com" website and finally found Contact Lens King.com. This site is amazing and helps me keep my contact purchase under budget. "


Rep reply posted 2024-12-10
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-12-09

Best price-Google

"This ended up being the best price, which I was looking for. I've used Lens King before due to getting the best price previously. It is annoying that (most of) the discount lens sites use the transaction/processing fees which is as much as or more than the advertised cost of the lens box. But when you compare & add up all the charges/fees/shipping, this still was the one to beat (price wise). "


Rep reply posted 2024-12-09
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-12-09

4eyes

"As always it is an easy experience to order contact lenses"


Verified
2/5

2024-12-09

"I order from you allot. Applied for the 10% discount offer, however, never received a text or an email after filling in all the blanks. Must be some sort of bait and switch I guess."


Rep reply posted 2024-12-09
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I do apologize our records show that you unsubscribed to receive our coupons via text. If you would like to receive them please subscribe again. ”


Verified
3/5

2024-12-09

Confusing but cheaper in the end

"The check out her is confusing to say the least and technology is way behind. Couldn’t upload a picture of the script and my Dr name didnt show up on your list. It was located on other sites but this is the cheapest price and thats what wins the bid. Keep the competitive pricing up and i will return. Put it in bold on the opening page that the bait pricing and handling are to get you in and see how cheap the prices really are. "


Rep reply posted 2024-12-09
A rep from Contact Lens King, Amanda R, has responded:

“Hi. Thank you for your order. I apologize you feel our checkout process is confusing. If you could advise where the confusion was we can further assist. For the upload, the image has to be either a PDF or JPEG file that meets our size requirements. When you entered your doctors information and it did not populate, it is because we have not sent a fax verification form to them yet and are not in our system. Once you enter he information and place the order, your doctors information will then be stored in our system. In regards to the pricing, the processing fee is an industry standard associated with the sales cost of the item and is priced per box. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-12-09

CHEAPEST PRICE IN THE UNIVERSE

"THANK YOU FOR YOUR YOUR LOW LOW LOW PRICE"


Rep reply posted 2024-12-09
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-12-09

PROCESSING FEE UNREASONABLE, if I double the qty, the total cost is more than double, but I need to seperate the order to get lowest cost

"BAD, need to seperate orders to pay extra shipment fee "


Rep reply posted 2024-12-09
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
1/5

2024-12-08

Horrible Customer Service and Unreliable Policies – Avoid This Company!

"I had an extremely disappointing experience with Contact Lens King and will never do business with them again. For years, they fulfilled my contact lens orders without issue, even with an expired prescription. Then suddenly, they refused to process my order, citing the same expired prescription they had ignored since 2022.

What made the situation worse was their complete lack of communication. Not once during those two years did they notify me that my prescription needed updating. This inconsistency left me scrambling to secure a new prescription when they abruptly denied my order. To make ma
"

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-12-09
A rep from Contact Lens King, Amanda R, has responded:

“HI. I do apologize for your frustration. Our records indicate that during your last order, it was advised that your prescription expired and we would require an updated on for the next order giving you plenty of time to renew your prescription. I apologize again for the inconvenience however, our team was following the notes that were previously discussed with you. ”


Verified
5/5

2024-12-08

Cost effecti

"Great prices easy website savings"


Rep reply posted 2024-12-09
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-12-08

Excited to try your products!!

"Completely new to the site! Read the reviews from other customers and have found that you offer the best price with the best reviews. Can't wait to see if it's all true!"


Rep reply posted 2024-12-08
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.”


Verified
5/5

2024-12-08

"Very easy to use the website to order my contacts."


Rep reply posted 2024-12-08
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.”


Verified
5/5

2024-11-21

Great savings and attention to detail

"Website is easy to use and proves great savings over price at a local eye doctor. I had made a mistake in transposing my prescription. They found the error and called me to make sure the correct prescription was sent,"


Rep reply posted 2024-11-21
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-12-06

Hidden fees

"Processing Fee very high - nearly the cost of lens "


Rep reply posted 2024-12-06
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.