"Ordering was very easy and the lenses are the cheapest price on the internet."
"Your site is more complicated than it should be to simply re-order."
“HI. Thank you for your order. I apologize you feel the re-order feature is not easier to navigate. Once you log into your account, click the orange re-order button. This will display all previous orders, where you will want to select the order you need. Once you do so, another reorder button will appear. Clicking on that will prompt you to got o the cart with your items or continue shopping for another patient if needed. Since we are always looking for ways to improve, please feel free to contact customer service with your suggests and they will pass it along to management. ”
"Ordered on line to deliver to PO box."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"surprised how easy it was - thank you!"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I was bummed that the place I normally get my contacts were showing higher prices than my eye doctor. Glad to have found this site which was less expensive than both. What I needed was in stock and I got updated shipping so I should have new contacts before I run out of the samples from my doctor."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Called in with a problem and the lady was very helpful and nice"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Great service and very user friendly."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Contact lens king is my best friend for ordering contact lenses! For the past three years I have saved over hundreds of dollars on buying contacts here compared to getting them in retail stores."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"It was my first time ordering lenses, super easy to find and input my prescription."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"The purchase was easy and the price was good."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I would have ordered multiple boxes however the processing fee made the total cost higher than your competitors"
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"Discount code shown on Facebook (and probably other sites) did not explain which products were included (or excluded). So on the shopping cart, when you enter the code and it doesn't apply, NOTHING HAPPENS. No explanation or reline refusal text, etc. etc. Tried several times, different codes, nothing worked. I suggest better transparency on these codes, given your wide selection of products where coupon codes may or may not apply. Also, some of the coupon notifications were not sent out during cyber week. "
“HI. Thank you for your order. For any coupons to be applicable they have to be sent directly from Contact Lens King otherwise we are not responsible for their accuracy. All coupons sent by Contact Lens King will state "offer cannot be combined" or "offer cannot be combined with existing sales or promotions". There will also be an expiration date on them. If you are seeing a coupon from a third party site and try to use them, they will not be applicable. For cyber week, we sent out coupons to our subscribers only who signed up to receive them by email, text or push notifications. ”
"The user experience is fantastic - intuitive and easy to follow. Pictures of the product ensure that you can match the boxes you have to what is offered. "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Somewhat competitive prices.. I'm a repeat customer. Never had an issue "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"ordering process easy - prices great - looking forward to continuing customer relationship"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
A rep from Contact Lens King, Amanda R, has responded:
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”