"Love the fact that I can go on, order my lense and they arrive in a day or so. Very easy."
"The ordering process was easy but we wait to see if the order comes in correctly!"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"great prices and lot of options"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I can't realistically provide feedback until the order has been processed and received."
“HI. Thank you for your order and for taking the time to leave your feedback so far. We appreciate your business and look forward to serving you in the future. ”
"Easy Transaction, no hassle at all"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"I had to try my order 3 times before it would submit. Glitchy system"
“HI. Thank you for your order. I apologize you had difficulties submitting your order. If a customer does not agree to the terms and conditions by selecting the check box, the order cannot be submitted. You will need to re-enter your payment information, since we do not store it for security purposes, check the box to agree to the terms and you will then be able to successfully submit the order. We appreciate your business and look forward to serving you in the future. ”
"Instructions were easy to follow and loved the discounted price "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Overall, Contact Lens King is less that other contact lens companies.
But not thrilled with the trick of luring customers in with cheap prices, but then there is a high hidden "processing fee:" at check. Just makes the company look sketchy when they do that. Just give all costs upfront. Your customers are not dumb.."
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"Customer service solutions need improvement"
“HI. Thank you for your order. Upon review of your order, I do not see there is any issue or that you reach out to customer service regarding your current order. If you could advise why you feel we need improvement we would be happy to review your concern. ”
"Easy to order great price awesome coupon amount "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"straight forward as long as you have your Rx."
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Great deal almost half price, so you see it is a great deal"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"They are super responsive and helpful. Ordering online at Contact Lense King is very easy and hassle-free! We have been longtime customers and will continue to work with them!"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Shouldn't charge for $12.95 shipping. It's not like they are the cheapest. Last time buying from them."
“HI. Thank you for your order. I apologize you feel our shipping rate is high. The $12.95 is a flat rate with USPS that is based on fuel prices, taxes, weight, zone of address and other freight related cost. ”
"The website is easy to use and the Rx upload is very straightforward. "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
A rep from Contact Lens King, Amanda R, has responded:
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”