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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
4/5

2024-06-28

"THE SOCIAL MEDIA BUTTONS ARE IN THE WAY."


Rep reply posted 2024-06-28
A rep from Contact Lens King, Amanda R, has responded:

“Hi. Thank you for your order. I apologize you feel the buttons are in the way. Feel feel to contact customer service with suggestions on where you feel they should be located. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-28

Best Online Contact Lens Site Period

"I won't shop anywhere else for contacts. Your site is perfect to navigate and the prices simply cannot be beat! Keep up the great work! "


Rep reply posted 2024-06-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-06-28

years of ordering for my girls never an issue with orders or shipping. Products arrive in a timely manner through USPS.

"Easy, fast from start to finish from the placing of an order, verifying customer's prescription, fulling the order and shipment. Thank you
"


Rep reply posted 2024-06-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-06-27

Shady Pricing

"Good price - shady tactics...great that they take the time to reply to the review. Processing fee that is shown only at last step is likely illegal and they justify it based on “competitor pricing” tactics…two wrongs don’t make a good business"


Rep reply posted 2024-06-28
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
3/5

2024-06-28

As Described, nothing more, nothing less

"You feel like you are getting a good deal until you are hit with $119 in "processing fees" a hidden way to charge more for the contacts is all it is! A way to charge more, but let you think you are paying less. I would rather they be honest and just charge what the price is for the contacts than let you think you are getting a better deal than you are. And there is NO free shipping here like all of the other sites offer. Otherwise the prices are fair-ish and the contacts ship quick and come as described. "


Rep reply posted 2024-06-28
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
3/5

2024-06-28

It took two months to for you to process my last order and had to cancel

"It wasn't good. I reordered my original Acuvue Oasis after canceling my other order of a different style I wanted to try last week. I wasn't even offered some kind of compensation or coupon.

Rob G
"


Rep reply posted 2024-06-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. I apologize for your frustration. Upon review of your account, it seems one of the lenses were on back order with the manufacturer and for that reason caused a delay on shipping out. I apologize for any inconveniences that caused. ”


Verified
1/5

2024-06-27

Processing fees invade CLK

"I am beyond displeased that this last bastion of hope regarding no processing fees has adopted this practice"


Rep reply posted 2024-06-28
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
4/5

2024-06-27

"I wish I could get a discount sometime!"


Rep reply posted 2024-06-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. To receive our weekly coupons, please sign up to receive our emails, texts and push notifications. Upon review of your current order, it qualified for a 10% coupon which was successfully applied saving you in $10.45 on your product. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-27

Highly recommended!

"I love their website, very easy & fast to order online, you can choose to save all of your information including the prescription which makes all the process much easier."


Rep reply posted 2024-06-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-27

great contact lens prices!

"ordering was quick & easy - prices were great!"


Rep reply posted 2024-06-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-11

good service Easy to place my order and the prices are very good i give 5 stars****

"Easy to place my order and 5****"


Rep reply posted 2024-06-11
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
2/5

2024-06-27

same contacts, 40% more

"I understand inflation. I don't see why contacts should be inflated 4x the rate of everything else, however. "


Rep reply posted 2024-06-28
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize for the price increase since your last order in 2022. As authorized retailer we are required to be in compliance with all manufacturers pricing. Unfortunately, due to many factors over the last 2 years they have increased their rates which required us to do the same. We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-06-27

Unreasonable Hidden Fees

"Hidden fees appear at checkout that total more than the cost of contacts. The website is misleading but you have no other choice because every other company does the same thing and has the same excuse of "we feel bad but are doing it anyways"."


Rep reply posted 2024-06-27
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website on the product page before the checkout, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-06-27

Spend approved

"Affordable, and fast to order "


Rep reply posted 2024-06-27
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-27

Super easy and fast

"I love ordering from CLK always a quick and easy and they always have the lowest price. "


Rep reply posted 2024-06-27
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”