ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
4/5

2024-06-21

everybody offer FREE SHIPPING!

"Almost all of your competitors' sites offer FREE SHIPPING and have comparable prices.

For that reason, I will continue to compare prices. I saved $5 altogether with your promotion code for 12% off.

However, I believe you would receive more orders with free shipping in addition to having the best price!

As a business owner with multiple website businesses, we offer free shipping to all customers, and we have seen a significant increase in sales over time by doing so.
"


Rep reply posted 2024-06-24
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize we do not offer free shipping at this time it is a flat rate of $12.95 for first class mail. We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-06-21

Processing fees are bs

"I think it's ridiculous how places are charging an additional processing fee now. However, Contact Lens Kings seems the cheapest I've found. We'll see if they stay that way."


Rep reply posted 2024-06-24
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
4/5

2024-06-21

not an easy checkout process

"Selected Visa and it prefilled my information but never prompted me to verify or change 3 digit pin. Had to select a different method of payment (PayPal) and worked fine. BTW it comes out of the same account."


Rep reply posted 2024-06-24
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize if you had difficulties with your payment. For security reasons, we do not store or use auto-fill for any payment or log in information, this all has to be done manually. Any auto-fill is pre-selected from the device you use. We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-06-21

Not the most reactive website

"Website needs to updated and streamlined for customer experience "


Rep reply posted 2024-06-21
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize you feel our website is not user-friendly. We are always looking for ways to improve, so please contact customer service with your suggestions. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-21

Excellent Pricing & Easy to Use

"Very good pricing with an excellent user experience"


Rep reply posted 2024-06-21
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
2/5

2024-06-21

Pretty deceptive even though still cheaper

"Not sure that I like the deceptive practice of the low advertised price with the extraordinarily high processing fee - that is actually MORE than the listed price of the contact lenses. I see the ultimate/comparatively lower price, but I don't like the feeling of being hoodwinked. Pretty debatable whether the savings is worth it. It is miniscule at best."


Rep reply posted 2024-06-21
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-06-21

FAST DELIVERY

"GREAT SERVICE and FAST DELIVERY"


Rep reply posted 2024-06-21
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-21

great price

"always great prices and shipping options. Smooth checkout"


Rep reply posted 2024-06-21
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-21

Excellent weeb site

"Very easy to buy the items,and the price its very cheap,Congrats "


Rep reply posted 2024-06-21
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-21

Always Awesome

"I've used contact lens king for several years. Their service, quality of products, and affordable value can't be beat."


Rep reply posted 2024-06-21
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-21

Easy ordering, no $100 processing fee!

"Other sites advertised a good price then added $100 processing fee. CLK processing was around $15,"


Rep reply posted 2024-06-21
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-20

great online experience!

"easy and fast. ordered a year supply for a great price."


Rep reply posted 2024-06-21
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-20

Quick and Affordable

"The contacts have been affordable and work great for my daughter! Thank you for the coupons and the upgrade to 2 day shipping!"


Rep reply posted 2024-06-21
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-06-20

Always a Quickee

"Quick reorder, quick shipping, love a good quickee"


Rep reply posted 2024-06-20
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-06-20

hashtag high fee

"All good, just don't understand the enormous fee. "


Rep reply posted 2024-06-20
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.