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2.50/5
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Verified
5/5

2009-03-13

"If you've ordered from Coolstuff, then you are dealing with the very best supplier. I have dealt with many similar supliers in the past and none can equal the product selection, shipping costs and quick delivery. Their rewards program is easy to use and requires only your patronage. Best yet, they will converse with you. It is so nice to be able to contact the supplier and feel welcomed to do it.
So, if you are a prudent buyer then choose wisely, chose Coolstuff.
"

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Verified
5/5

2009-02-26

"Excellent selection of games at great prices! Their customer service is also top-notch, taking the time to answer my presales questions!
I purchased a large quantity of Settlers of Catan expansions, managed to get free shipping on them, and the games arrived quickly and safely. CoolStuffInc does an excellent job of packing up orders to keep them safe during the journey to your home! I highly recommend this retailer, and am looking forward to placing my next CoolStuffInc order!
"

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Verified
5/5

2009-02-12

"The product was shipped the day that the manufacturer had released it, and it arrived in about four days in excellent condition. I was very pleased with the speed that it arrived as well as the shopping experience."

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Verified
5/5

2009-02-07

"This is, by far, the best small company I have ever done business with. The level of organization and customer service shown by this company would make most large companies cry in shame. Personally, I would say I spend about 2000 dollars a year on the web, maybe 25% of it is with coolstuffinc. I think that can be attributed to both my personal love of their products as well as their great service. If I had a bad experience, I would certainly find another company. One of the best features of their online business is the tiered rewards program. Earning discounts for being a loyal customer on top of super low prices should be examined by more web companies. It really keeps people coming back. After all that praise, I feel the need to give at least some negative feedback so people will take me seriously. After thinking a while, the only thing I can think of is a small delay between the release of a new game and the availability at coolstuffinc. To counter that comment, they have an amazing ability to keep new and hot games in stock. "

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5/5

2009-02-02

"CoolStuffInc.com has been an amazing company to purchase from. With the research I've done, they appear to have the best prices available for most board games that I've ordered, and if not have only been at most $1-2 more than any competitor. They more than make up for this with other items way below competitors costs. In addition, customer service is top-notch, with email responses within 1 business day that are very helpful and friendly. Shipping costs are minimal, and free if orders total over $100, which is greatly appreciated. Finally, the frequent buyer program is great (even if you only receive a few % off). So far, of all the places I've ordered from, CoolStuffInc seems to be the only place I will order from in the future, so long as they continue doing everything they've been doing right and stock the items I want."

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Verified
5/5

2009-01-22

"I love the site. It has the best prices & selection for D&D & Star Wars plastic miniatures. The ability to buy single, individual miniatures is a definite plus."

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Verified
5/5

2008-12-22

"Everything was delivered quickly and in perfect condition. I would definitely order from this company again. "

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Verified
5/5

2008-12-20

"Everything arrived and seems to be in good shape. They sent it out right away - and it only took 9 days to travel across the country in inclement weather. CoolStuffInc. communicated to me about the order and appeared eager to respond if there was a problem - none came up."

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Verified
5/5

2008-12-16

"Excellent prices and fantastically responsive customer service. Their website is also well laid out and easy to use."

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Verified
5/5

2008-12-08

" My recieved my order on time. And everything was there and in good condition. The magic cards were easy to find and look through. My order was clear and concise."

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Verified
5/5

2008-12-05

"I had an add on the next business day, which happened to be black Friday. They added on to the order, got everthing correct and shipped it out in a timely manner. Package arrived in perfect shape on the date they said. Excellent rating. Will definitely buy again."

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Verified
5/5

2008-11-27

"CSI did an excellent job with my order, delivering it quickly, and even giving a small complementary gift along with the order. They will most assuredly be getting my business more often."

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Verified
5/5

2008-11-26

"I've been doing business with CoolStuffInc for years, and have always been very happy with their products and service. CoolStuffInc has made a habit of getting the job done right the first time, and MAKING things right when they don't live up to that standard. Their dedication to providing me with what I want for my hobbies knows no bounds, and I refuse to shop anywhere else."

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Verified
5/5

2008-11-09

"EXCELLENT! Very reliable. Always fair shipping prices and always fast delivery. Never have had an issue. "

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Verified
5/5

2008-11-08

"Thanks for promptly sending my order. My son will love this for Christmas. Thanks again"

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