"I received an informal education from your customer service department on how to order glasses and he explained what all the numbers meant, very cool experience...cool frames, cool company, everything cool!!! thanks."
"Ordered my frames, stating I would get them with a few days, only to have an email stating it would now take 2 weeks to get frames. "
"Genesis and the staff I dealt with are friendly and efficient! Give these employees a raise!
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"Easy & Just what I wanted "
"Super fast shipping I love it "
"I had just replaced lenses in my favorite 10 year old reading glass frames, then stepped on them. UGH! My eye clinic could not replace the frames, but introduced me to Coolframes. Found my beloved frames at a great price! I liked that there was no pressure from Coolframes buy anything else, and when I asked to Unsubscribe from the inevitable offers that followed, it was easy and straightforward. My eye clinic popped the same lenses right in and I am a happy reader again!"
"Coolframes has large selections of high end frames. Reasonable pricing and provide first time discount that's big plus in my book."
"I found the frames I wanted, got $20.00 off and today you shipped it ! I couldn't be more happy! Thank You!"
"They sent an e-mail saying I hadn’t completed my order. I made another order and ended up with two orders. I have sent two e-mails with no reply."
"Got news of my order's status. Satisfied."
"I got the sizes that are not available easily."
"I shopped fr another vendor and my glasses was stopped by customs. The shipper did anything to get my glasses cleared from customs. It was so much of a hassle I just told them to return it. Coolframes.com is my new place to shop for frames "
"Best company around! The have live phone sales people and great support"
"Easy and affordable love the fit"
"I was so glad to find my Liz Claiborne frames with Cool framez, I scratched mine & the optometry store didn't carry them anymore.."
"Website easy to use until time to pay. Must use Explorer or Safari browsers. Also would be nice if you could just reorder something you have ordered previously. Customer service was great."