"I needed a printer for my daughter to take to college and Cost Central/Erie Computer had the lowest price on the printer I wanted. So, even though I had not heard of this vendor before, I took a chance and placed the order. I received the printer quickly--in time for my daughter to take it to school.
My only concern was that the printer was shipped in the manufacturer's box, not in a shipping box. I wasn't concerned whether the printer was packed well for shipment, but if I hadn't been home when it was delivered, anyone could have seen that it was a printer (and could have taken it right off of my front porch). "
"Easy ordering. I like that I can review my order history, and then copy a previous order into my shopping cart to use as a basis for a new order. Orders are always delivered efficiently and usually within just a few days, even with normal ground shipping."
"Great Service. Fast Delivery. Cheap Pricing. Hard to Find Items, In Stock. Overall: Exceptional"
"Highly satisfied with this company and I look forward to doing more business with them in the future."
"Very prompt service with items usually in stock and ready for shipment."
"Excellent experience. Quick shipping. Product arrived as ordered."
"Great... Fast...and cheaper than any site on the web for the Office Mac product !!! Thx"
"Great, fast service, got my products on time, I am using them now, and they are working perfectly! Thanks!"
"Awesome! Great to work with and always has what I need in stock. Will definitely continue placing orders!"
"I think that Costcentral.com has the best prices for Plantronics headsets that I can find anywhere. I love the prices and the ease of ordering from their web site."
"Never heard of them before, took a chance, was very pleased. The shipping was ok priced and was extrememly fast. They had my package in the mail the day i ordered it. I would buy from here again."
"Had an excellent and very good purchasing experience. Very quick delivery"
"Always the best in shipping quickly"
"Horrible company. Requires you to photocopy your DRIVER's LICENSE to purchase laptops. Anything over 50 bucks, they require you to give them your DRIVER's LICENSE. Amazon, Lenovo and Dell never asked for that. Mom and pop place, poor customer service, no status updates, horrible experience. And now, the product I tried to buy is now out of stock, so they don't have to deal with me any more. HORRIBLE COMPANY. Stay away.
Even went to the BBB and filed a complaint. They provided incorrect information to the BBB and then lied about what they had promised to do and didn't do. The complaint is still ongoing with the BBB.
EDIT:
In response to CostCentral's response. One, the order was a phone order, not a web order as Mr Douglas B. Erdely stated to the BBB. Second, the billing phone was provided multiple times, first when ordering the laptop, second during the phone conversation after there was a hold put on the order. These are two times that incorrect information (lie) was told to the BBB. Second, I don't know how many times you have to be given the same billing phone number, which the CC has on file. Either which way, I have had the same billing phone for the last 20 years. You are the first merchant to have a problem with it. You are not protecting anyone by requiring my photo copied driver's license to be sent over an unsecured email. Either which way, this billing process is incompetent. I have had other companies call me and leave a code on my billing phone number and I had to call them back and verify that code. That would have been reasonable. A copy of my driver's license is not and no matter how many times you tell me that it is standard industry practice, when Citi explicitly tell me NOT to send a photocopy of the front and back of card as well as driver's license, I call that a lie."
"It was great. Fast no problems. I'm glad my bank sent me this link to order from. "