"I'd never dealt with Cost Central / Erie Computer before and only stumbled into them in the wash of the Great HP Touchpad Firesale. I also ordered a bluetooth keyboard from them at a great price and got the item advertised within a couple days - no problems at all.
Overall, I'd say they've done as good a job as any other retailer I've dealt with. Aside from what appears to be intentional aversion to answering questions about the HP Touchpad order and their capability to source a quantity sufficient to fill their orders... I'm just waiting like many other customers and hope they can.
In conclusion, I'd recommend them. They have done their job as well as can be expected and that is far more than I can say for many other vendors."
"A+ Quick shipping, Item was great"
"Even with all the craziness going on that weekend with the TouchPad sale the ordering went smoothly and arrived quickly. One package didn't seem to be packed the best. There was lots of room in the box with out any support and the boxes inside took a bit of a beating. Everything worked great though. "
"I placed an order for the HP TouchPads during the now infamous fire sale, and Cost Central was my only hope as all other companies I ordered from (Walmart, B&N, etc.) simply didn't care about customer frustration an error on THEIR end caused and simply decided to cancel all orders. Cost Central on the other hand worked closely with its customers to fulfill orders. It is obvious they care about their reputation.
Also, great communication and great customer service. Very intuitive website and ease of ordering. Thanks. Thumbs up."
"During this whole Touchpad frenzy, CostCentral so far is the only company that has not given me the run around. They actually SHIPPED items as promised, keeping accurate inventory, in addition to giving order updates/tracking. I only contacted customer service once and that also was a pleasant experience. Can't complain! HIGHLY recommend this company!"
"Bought a Touchpad. Was patient with them as a lot of SlickDealers were extremely frustrated with cancelled orders from other vendors. Cost Central sent out a couple of e-mails throughout the week of waiting saying they were working as hard as possible to fulfill all orders. People that were impatient probably gave them a bad rating, but I believe they truly did the best they could under the circumstance (hurricane, no notice of fire sale price, idiots harassing them about when their orders will be shipped, etc) they were in. I blame HP for the lack of communication and springing the "fire sale" price at the last minute on all vendors.
Overall, very satisfied and will most likely consider to do future business."
"Excellent service, fast shipping and great prices I will strongly recommend to shop at CostCentral for all your toner needs."
"They shipped within 48 hours and when I had a question come up they worked with me to find an answer. This was my first order and based on my experience I would shop here again. Very price competitive as well."
"Got my order! In a stressful and unforeseeable situation they were able to assist and provide me with the most customer satisfaction. Better than many companies I have seen handling the same situation.
#TouchpadFrenzy (Aug. 2011)"
"Simple one stop shop for my 2 different Phaser printer needs. From ink to maintenance kits. Lower cost than Costo and my standard supplier."
"No real issues with Cost Central. Everything was delivered on time, the prices were competitive and everything was delivered as expected."
"I purchase equipment for my Company - at the Executive Level who want equipment yesterday "
"A very nice first buying experience from Erie Computer Company. There will be many more (I've already made another purchase from them after this one)."
"Fast shipping. Best Price"
"Slow and sometimes poor communication, but they do seem to be trying their best."