"Did not take my info first time"
"easy to get order that needed"
"Fixing up this old ride. really not that old and parts getting hard to find "
"Got a great deal on some filters. Would do it again."
"Held for 15 min to speak to Internet Parts Dept only to be disconnected. Internet parts only open till 3 pm. Regular parts Dept really doesn’t want to work with internet sales.
Purchased from them on multiple occasions, just poor phone service if you need confirmation of a part.
Even when the regular parts department assisted me, he was very distracted and constantly interrupted. But this took way longer than it should have and I was calling within normal work hours."
"Took five minutes and I had new floor mats."
"Great experience. Provide the car's VIN and there's a check to make sure the product(s) fit your vehicle. How clever is that!!!"
"Awesome nice to be able to get it from your local Toyota dealer too bad more dealers aren't involved in this program you"
"My previous order was cancelled due to different billing and shipping address. "
"very user friendly, highly recommend,"
"Although the link said free shipping, the website did not accept the FREESHIP as indicated. Called the dealership and they said I needed to place the order from another IP address. Unfortunately, I only have one computer. Additionally, I didn't have the extra time to re-enter my order for three vehicles. "
"Good low price, easy to order."
"Second time around online customer. First experience was good, so I'm using it again. Usage of website and ordering was straightforward."
"THIS WEBSITE MADE IT SUPPPPPER EASY FOR ME TO FIGURE OUT AND LOCATE PARTS THAT I COULDNT EVEN FIGURE OUT A NAME FOR, EXTREMELY HAPPY WITH THE EASYNESS OF WEBSITE FUNCTION "
"Gave me a lame excuse. Did not give me the courtesy of a call."