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Verified
4/5

2011-05-29

"Was pleased with prices and customer service responses but disapointed that the phones I wanted where out of stock. "

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Verified
2/5

2011-05-10

"chargers different from phones. orders different from deli.verie"

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Verified
5/5

2011-05-04

"Great inexpensive cell phone. Just replaced the sim card and everything is good. Will use Craytonelectronic
whenever I need a cell.
"

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Verified
1/5

2011-04-26

"DO NOT BUY FROM CRAYTON ELECTRONICS - SHADY BUSINESS PRACTICES AND GARBAGE PRODUCTS. I ordered my phone prior to my wife's and my 1 year anniversary trip to Italy. Based on all I'd read, the unlocked Motorola V220 was going to work in Italy and all I'd need to do would be to buy a SIM card. We went to a VodaFone store in Venice and purchased a SIM card and installed it. When the phone asked me for some strange information I brought it back to VodaFone and asked them for help. I was told that the cell phone was actually NOT unlocked and therefore the phone was useless. My wife & I were able to communicate with our families in the US via email but god forbid we had an emergency and had to notify someone in the US.

I had emailed Crayton while in Venice advising them of the problem and that I would want a refund upon return to the US. They replied (a day later) effectively, that they would not refund the phone and would only offer an exchange. I advised that I had absolutely no use for another phone as I only needed a phone for the trip to Italy. I sent them 2 emails about this (because THEY HAVE NO PHONE NUMBER to call)and they've not returned my last email.
This is a HORRIBLE company to work with/purchase from and good luck if something goes wrong. Buyer beware.
"

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Verified
1/5

2011-01-26

"Please don't be as stupid as I was and order from this company BEFORE checking reviews. Yes, they sent the wrong phone/wrong company and yes they didn't respond to emails from me. This is the first time that I've been ripped off by an internet company, because I usually check. I will be doing all that I can to let others know, but THE CUSTOMER IS ULTIMATELY RESPONSIBLE!!!! I've filed a complaint with my states consumer protection unit, but probably nothing will come of it. (By the way, it was shipped promptly—so I got the wrong phone quickly.)"

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Verified
4/5

2010-06-22

"Ordered phone on June 17 got it on June 21...great delivery time. Called sprint to activate the phone and they say it is on another account listed as STOLEN!!!!!!!!!!!!!! Should have read the reviews first. E-mailed the company got a response within 24 hours...got new phone within 1 week.....TY Crayton for the help...."

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Verified
1/5

2010-06-18

"The phone I ordered arrived quickly enough, but will not activate. I'm very disappointed and have sent an email requesting instructions on returning the phone for a refund. What good is a $50 phone that doesn't work?"

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Verified
1/5

2010-03-17

"Purchased a cell phone from them for my cricket service,got the first phone and took it to be activaed,come to find out $15.00 later that the speaker on the phone didnt work.Contacted the company and they sent me a replacement phone,get that phone and after getting it activated I find out its for a verixon,not only am I out another 15,but im out an additional 35 getting it flashed ! Tried contacting the company got nothing..small claims court next! "

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Verified
2/5

2009-12-16

"Cell phone i bought was defective and at first customer service did not respond to my exchange request, but then after a month, told me all my emails went to their spam folder. They did finally exchange my phone and make good on their stated policy."

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1/5

2009-09-20

"Caution the say the will send a cricket phone but will send a sprint phone. good luck getting it to work on a cricket plan! Rip off do not do biz with this company. Return policy sucks. No tele support. They do not answer back emails. They include instructions with miss spellings looks real bad like your dealing with a bunch of kids in a garage.

Really upset with the phone they sent and they leave you holding the bag. Part of the instructions included had no return info. The funniest part was you are to plead with Cricket and lie that this is a Cricketr your trying to hook up when it says Sprint all over it! OK so let me get this straight I buy their phone call a carrier and lie and hope they will hook it up over the phone...lol
"

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Verified
1/5

2009-06-12

"Recently I purchased one sprint phone through online. when I spoke to sprint customer care for the activation of mobile they told that it was stolen/lost piece so they are not able to activate. now what should I do?

this store is not gooooooooood.
"

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Verified
1/5

2009-03-31

"Horrible Horrible Horrible! I originally received the wrong phone/color. It might have been the older model. Not only that, but the phone did not work properly. It didnt even take the numbers from my simm card, nor did it say that I needed a different simm card. This phone has been no value to me, and never has been. Do not shop on this website or you will be disappointed! I emailed the company back and forth for the last 3 months, and they have been no help at all!"

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Verified
5/5

2008-01-02

"AWESOME! Got exactly what Iwanted and more they sent me some extra cables. The Treo was in great shaped and connected to my Verizon service with ease. Will buy from them again!!!!!!!!!!"

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Verified
1/5

2007-01-15

"Buyers beware! I purchased a blackberry mobile phone from this company and was first shipped a much older unit than I had ordered and was later told they did not actually have any of the units in stock that I selected through their online store, even though their website said (and still says) they do have them in stock. When I shipped the phone back to them as instructed I never received a credit on my credit card, and it's been almost three months since I bought and returned the product to them!! I got one email from them telling me they got the unit back, but they have since stopped responding to my emails.

After an email showing Crayton this negative feedback, the merchant issued a credit to my card, which should take 3 weeks.
"

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